A motivated professional who is focused on delivering excellent service to customers and clients. A team player that is able to adapt and fulfill the expectation and needs from my company/team. I demonstrate the ability to diligently resolve problems and deescalate high stress situations. An individual that prides himself in being able to multitask and achieve the task at hand.
Oversee operational activates at managerial level of an organization. This is including hiring and training employees and managing quality assurance programs.
Analyzed and reviewed new loan applications to ensure compliance with documentation for final underwriting decision as Loan Submission Specialist.
Responsible for preparing initial Closing Disclosure (CD), and Final CD adhering to regulation and compliance standards (TIL, HMDA,RESPA, etc). Worked with Title and Escrow partners on preparation of Final Doc package to be delivered at customer signing/closing.
Accomplishments
• Was able to show early on my ability to adapt in a fast paced environment and take on new roles which then led to more responsibilities given to me
• Consistently produced quality work in each role
Responsible for the transporting of the deceased safely and professionally to and from hospitals, nursing homes, hospices, convalescence facilities, funeral homes, mortuaries, and medical examiners.
Assisted and worked closely with clients to ensure customer satisfaction. Responsible for onboarding new employees and training on all moving processes, safety procedures and documentation requirements. Also assisted with office management, employee scheduling and customer service complaint support.