Summary
Overview
Work History
Education
Skills
Timeline

Dexter Harris

Seattle,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Late Night EMPLOYEE

Seattle Parks And Recreation
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Barbershop Owner

Debonair Barbershop
08.2018 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Trained and motivated employees to perform daily business functions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Barbershop Manager

Hi Def Cuts
12.2007 - 11.2018
  • Increased customer satisfaction by implementing efficient scheduling and appointment systems.
  • Managed daily operations for a smooth barbershop experience and enhanced client retention.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
  • Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
  • Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
  • Mentored junior employees to foster growth within the company, increasing staff retention rates.
  • Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Resolved guest complaints about service or style.
  • Managed business customer service, responding to requests and concerns promptly.
  • Styled hair according to customer preferences.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Distributed business cards outside of salon to generate new business.

Education

Barber Cert - Barbering

Washington Beauty Academy, Seattle, WA
06.2017

Bachelor of Arts - Sociology

Central Washington University, Ellensburg, WA
06.2008


  • Extracurricular Activities: Football Team
  • Black Student Union President


  • 3.6 GPA

Skills

  • Flexible and Adaptable
  • Excellent Communication
  • Recordkeeping
  • Clerical Support
  • Analytical and Critical Thinking
  • Critical Thinking
  • Team Management
  • Decision-Making
  • Calm Under Pressure
  • Public Speaking
  • Cultural Awareness
  • Team building

Timeline

Late Night EMPLOYEE - Seattle Parks And Recreation
09.2023 - Current
Barbershop Owner - Debonair Barbershop
08.2018 - Current
Barbershop Manager - Hi Def Cuts
12.2007 - 11.2018
Washington Beauty Academy - Barber Cert, Barbering
Central Washington University - Bachelor of Arts, Sociology
Dexter Harris