Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Dexter Johnson

Jackson,TN.

Summary

Dedicated logistics professional with a clean driving record and a positive attitude, recognized for enhancing customer satisfaction at TAG Truck Center. Proven expertise in safe driving and problem-solving, efficiently managing timely deliveries while maintaining strong client relationships. Committed to teamwork and continuous improvement in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Logistics Delivery Driver

TAG TRUCK CENTER
08.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.

Local Delivery Driver

YRC Freight
04.2023 - 04.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Assisted with loading and unloading of goods, ensuring careful handling to prevent damage.
  • Improved customer satisfaction by ensuring timely and accurate delivery of products.
  • Maintained a clean driving record, contributing to increased safety on the road.
  • Participated in ongoing training sessions related to safety procedures, equipment usage, or new technologies relevant to the role.
  • Provided exceptional customer service, addressing any concerns or inquiries during deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Expedited deliveries to meet customer deadlines and requirements.

Hazmat Driver

Sayle Oil
08.2022 - 04.2023
  • Supported emergency response efforts during incidents involving hazardous materials, coordinating closely with onsite personnel and authorities.
  • Safeguarded the environment by promptly reporting spills, accidents, or other incidents related to hazardous materials transportation.
  • Maintained accurate records for proper documentation, ensuring compliance with Hazmat regulations.
  • Contributed to the development of company safety protocols, providing valuable input based on extensive Hazmat transportation experience.

Fleet Manager

Ascend Trucking LLC.
07.2021 - 08.2022
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Maintained accurate driver information for delivery scheduling.
  • Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.

Company Driver

STG Logistics
04.2021 - 07.2021
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.

Line Haul Truck Driver

Fed Ex Freight
06.2016 - 03.2021
  • Streamlined loading and unloading processes for faster turnaround times at distribution centers.
  • Implemented effective defensive driving strategies that greatly reduced the risk of accidents throughout my tenure as a line haul truck driver.
  • Mentored new drivers in company policies, safe driving techniques, and efficient route planning, fostering a strong team environment.

Education

J.D. - Business Statistics Technology

Tennessee College of Applied Technology
Jackson, TN
05-2005

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Punctual and reliable
  • Clean driving record
  • Loading and unloading
  • Order picking and processing
  • Forklift operation
  • Shipping and packaging

Accomplishments

  • Received safe driving achievement award at Fedex Freight in May 2017.
  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Shipping and Receiving Specialist TAG TRUCK CENTER - Present

Languages

English
Full Professional

Timeline

Logistics Delivery Driver

TAG TRUCK CENTER
08.2023 - Current

Local Delivery Driver

YRC Freight
04.2023 - 04.2023

Hazmat Driver

Sayle Oil
08.2022 - 04.2023

Fleet Manager

Ascend Trucking LLC.
07.2021 - 08.2022

Company Driver

STG Logistics
04.2021 - 07.2021

Line Haul Truck Driver

Fed Ex Freight
06.2016 - 03.2021

J.D. - Business Statistics Technology

Tennessee College of Applied Technology

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Dexter Johnson