Result-oriented Maintenance Professional effective at developing, coordinating and leading facilities maintenance activities. Decisive leader proficient in managing preventive, predictive and corrective maintenance for a variety of facilities. Demonstrated success in keeping building systems running smoothly and efficiently. Knowledgeable about maintenance and repair needs for HVAC, plumbing and electrical equipment. Focused on directing activities within the limitations of budget, time and codes requirements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commercial Property Manager
Advantage Commercial Real-Estate
Grand Rapids, MI
04.2023 - Current
Performed regular inspections of buildings and grounds to ensure all safety standards were met.
Developed budgets, monitored expenses, and prepared financial reports for each property under management.
Resolved tenant complaints in a timely manner by coordinating with maintenance staff and other relevant personnel.
Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
Maintained detailed records on tenant leases, payments, deposits, move-ins and move-outs.
Ensured adherence to all applicable zoning laws and building codes when making improvements or renovations to existing structures.
Coordinated with vendors providing services such as janitorial work, landscaping, security systems installation and monitoring.
Evaluated bids from contractors before authorizing construction projects within managed properties.
Monitored cash flow of multiple properties while staying within budget constraints.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day activities involving tenants, subcontractors and property management.
Safety Coordinator
Common Sail Investment Group
Brighton, MI
09.2021 - 03.2023
Develop company safety plans to reduce safety problems and associated expenses.
Investigate safety incidents and draft reports detailing results.
Risk Management for 78 properties in 9 states
Project Management
Execute outstanding workmen's compensation performance by reducing claim volume to save money.
Instruct staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
Train new and current employees on ways to reduce incidents and eliminate hazards.
Create and implement safety policies and procedures for Assisted Living, Memory Care, and Independent Living Communities.
Supervise and conduct safety audits and oversee investigations into quality issues.
Conduct regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Create and implement programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
Create and compile safety training procedures into manuals to disseminate to staff members.
Make recommendations to company policies and overall culture to improve worker safety.
Performed regular inspections of buildings and grounds to ensure all safety standards were met.
Developed budgets, monitored expenses, and prepared financial reports for each property under management.
Resolved tenant complaints in a timely manner by coordinating with maintenance staff and other relevant personnel.
Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
Director of Physical Plant
Leisure Living Management
Grand Rapids, MI
07.2019 - 08.2021
Formed and sustained strategic relationships with corporate vendors.
Oversaw employees and related programs to maximize team productivity and experience.
Used strong issue resolution and communication skills to cultivate and strengthen lasting relationships.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used excellent verbal skills to engage employees in conversation and effectively determine needs and requirements.
Capital Improvement planning
Budget management for 27 locations
Maintenance Director
Leisure Living Management
Whitehall, MI
09.2017 - 06.2019
Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Performed continuous evaluations of building systems and oversaw preventive maintenance.
Participated in team activities to build camaraderie and foster pleasant workplace culture.
Directed bidding and selection processes to find external contractors for specialized projects.
Contacted vendors to procure equipment and tools to meet organizational demands.
Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Science - Management
Grand Valley State University
Grand Rapids
05.2017
Skills
Safety Training
Hazard Reduction
OSHA
Incident Investigations
Risk Management
Job Safety Analysis
Safety Documentation and Materials
Fire and Safety Guidance
Evaluations and Reporting
Hazard Communication
Site Visits
Program Management
Emergency Situations
Workers Compensation Claims
Budgetary Planning
Access Control
NFPA
Safety Planning
People Skills
Supervision & Leadership
Critical Thinking
Team Building
Active Listening
Relationship Building
Computer Skills
Problem Resolution
Training & Development
Data Management
Reliable & Trustworthy
Friendly, Positive Attitude
Contractor Management
Facilities Maintenance
Inventory Replenishment
Employee Scheduling
Vendor Relationship Management
Work Order Management
Building systems knowledge
Pest Control
Mechanical Systems
Lockout and tagout procedures
Asset Management
Fire protection systems
Certification
OSHA 10
OSHA 30
Class-A CDL
Timeline
Commercial Property Manager
Advantage Commercial Real-Estate
04.2023 - Current
Safety Coordinator
Common Sail Investment Group
09.2021 - 03.2023
Director of Physical Plant
Leisure Living Management
07.2019 - 08.2021
Maintenance Director
Leisure Living Management
09.2017 - 06.2019
Bachelor of Science - Management
Grand Valley State University
OSHA 10
OSHA 30
Class-A CDL
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