Dexter McIlwain
Charleston
Summary
Dynamic Engineering Specialist with a proven track record at Dominion Energy, excelling in project coordination and advanced problem solving. Expert in creating precise Autocad drawings and securing necessary permits, ensuring seamless project execution. Adept at fostering strong client relationships, enhancing customer satisfaction through effective communication and diligent follow-up.
Overview
39
39
years of professional experience
Work History
Engineering Specialist
Dominion Energy
01.2017 - 10.2021
- Designed gas mains and service connections to residential and commercial properties.
- Created detailed Autocad drawings that indicated the location of gas mains, valves, and fittings.
- Submitted DOT and city permits prior to construction and coordinated activities with various parties, including landowners.
Account Manager Projects
SCANA Corporation
09.1997 - 12.2016
- Met with existing customers to discuss selling natural gas appliances and offered assistance with selecting merchandise, finding accessories and completing purchases.
Superintendent
United States Air Force Reserve
12.1982 - 12.2015
- Superintendent for the 38th Aerial Port Squadron at Joint Base Charleston, SC. As the Enlisted Force Liaison to the Commander, I advise the Commander on the matters impacting the enlisted force such as readiness training, leadership management, and operations.
Energy Education Representative
SCANA Corporation
03.1986 - 08.1997
- Assisted customers in making informed decisions about services by addressing inquiries related to terms, pricing, and availability.
- Fostered a high level of customer satisfaction through effective relationship-building, diligent follow-up, and swift resolution of issues.
Education
Psychology
University of South Carolina
Columbia, SC05-1984
Skills
- Project coordination
- Material assessment
- Advanced problem solving
- Project coordination
- Technical proficiency
Timeline
Engineering Specialist
Dominion Energy
01.2017 - 10.2021
Account Manager Projects
SCANA Corporation
09.1997 - 12.2016
Energy Education Representative
SCANA Corporation
03.1986 - 08.1997
Superintendent
United States Air Force Reserve
12.1982 - 12.2015
Psychology
University of South Carolina
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