Dexter Osborne
La Crosse ,WI
Summary
Successful in professional-level communication and customer service. Proficient in creating a collaborative, safe, and enjoyable work environment. Recognized for being a leader in the roles I am given at work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site leader
YMCA
La Crosse , WI
03.2024 - Current
- Assisted in training new team members on proper procedures.
- Managed daily site operations to ensure smooth workflow and efficiency.
- Managed conflicts and communication with YMCA members.
- Planned curriculum and activities for children.
Baseball Coach
Boys and Girls Club of La Crosse
La Crosse, WI
06.2023 - Current
- Communicated effectively with parents regarding player progress and events.
- Created a positive team environment encouraging collaboration and respect.
- Mentored youth and taught the importance of sportsmanship.
- Organization of schedules, lineups, and practice drills daily.
Shift Leader
Marcus Theatres
La Crosse, WI
09.2022 - 02.2024
- Trained new staff on customer service standards and operational procedures.
- Resolved customer complaints promptly to maintain a positive guest experience.
- Responsible for keeping service areas clean within the theater.
- Smooth delegation of tasks to ensure associates were busy and doing our jobs as needed.
Education
Associate of Arts -
Western Technical College
La Crosse04-2026
High School Diploma -
Central High School
La Crosse, WI05-2024
Skills
- Effective communication
- Team building
- Customer service
- Conflict resolution
- Employee training
- Curriculum planning
- Organizational skills
- Time management
Certification
- Responsible Beverage Server Certificate
References
References available upon request.
Timeline
Site leader
YMCA
03.2024 - Current
Baseball Coach
Boys and Girls Club of La Crosse
06.2023 - Current
Shift Leader
Marcus Theatres
09.2022 - 02.2024
Associate of Arts -
Western Technical College
High School Diploma -
Central High School
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