Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Dexter Trestrail

Orlando,US

Summary

Talented kitchen leader offer over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.



Overview

13
years of professional experience
3
years of post-secondary education

Work History

TopGolf

Kitchen Manager
2022.06 - Current (3 education.years_Label & 2 education.months_Label)

Job overview

  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Checked and tested foods to verify quality and temperature.

Trader Joe's

Crew Member
06.2018 - 03.2022

Job overview

  • Picked up incoming stock and delivered materials to designated locations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Accurately operated cash register to process customer payments.
  • Led cross-department initiatives to develop and pursue cost reduction programs.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Chili's Bar and Grill
Celebration, Florida

Cook
12.2018 - 08.2019

Job overview

  • Measured and mixed ingredients according to precise recipes for best results.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Streamlined food preparation process, increasing kitchen productivity.

Southeast Construction Products

Assistant Sales Manager/Advertising Assistant
07.2014 - 03.2017

Job overview

  • Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
  • Increased sales performance by implementing targeted marketing strategies and optimizing retail floor layouts.
  • Maintained a clean and organized work station, ensuring a positive retail environment for customers.
  • Delivered high-quality graphic designs for various industries such as retail, healthcare, finance, technology, and hospitality.
  • Supported colleagues by sharing best practices learned from previous experiences across various retail environments.
  • Pulled inventory to meet retail and wholesale order requirements.
  • Designed visually compelling window displays that drove foot traffic for retail clients.
  • Increased sales revenue by establishing and nurturing relationships with key retail clients.
  • Supported sales efforts by participating in trade shows, industry events, and retail demonstrations as needed.
  • Provided training to retail staff on proper cash handling procedures, minimizing instances of cash discrepancies.

Elmcroft Senior Living Center

Chef
02.2012 - 07.2014

Job overview

  • Maintained well-organized mise en place to keep work consistent.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.

Education

Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA

Associate of Arts from Culinary And Management
2009.06 - 2012.11 (3 education.years_Label & 5 education.months_Label)

Crescenta Valley High School
La Crescenta, CA

High School Diploma
06.2009

Skills

  • Service-oriented
  • Passion for customer satisfaction
  • Results-oriented
  • Business operations expertise
  • Conflict resolution techniques
  • Strong work ethic
  • Food Standards enforcement
  • Supply ordering ability
  • Extensive food/beverage knowledge
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Brand standards adherence

Accomplishments

  • Eagle Scout obtained highest rank March 2009.


Certification

  • Certified: Kitchen Manager, Topgolf ServeSave

Timeline

Kitchen Manager

TopGolf
2022.06 - Current (3 education.years_Label & 2 education.months_Label)

Cook

Chili's Bar and Grill
12.2018 - 08.2019

Crew Member

Trader Joe's
06.2018 - 03.2022

Assistant Sales Manager/Advertising Assistant

Southeast Construction Products
07.2014 - 03.2017

Chef

Elmcroft Senior Living Center
02.2012 - 07.2014

Le Cordon Bleu College of Culinary Arts - Pasadena

Associate of Arts from Culinary And Management
2009.06 - 2012.11 (3 education.years_Label & 5 education.months_Label)

Crescenta Valley High School

High School Diploma

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Dexter Trestrail