Dextrice Williams
Gulfport,MS
Summary
Proven caregiver and effective leader, adept in compassionate patient care and efficient resource management. At Helping Hands LLC, I enhanced client well-being and operational efficiencies, demonstrating expertise in emotional support and CPR certification. Achieved significant improvements in client satisfaction and team productivity, embodying a results-driven approach with a blend of empathy and practical skills.
Overview
6
6
years of professional experience
Work History
Personal Care Assistant
Helping Hands Nursing Solutions
08.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Shift Supervisor
SUBWAY®Restaurants
07.2023 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Personal Care Assistant
Bellevue Assisted Living Center
03.2022 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Poultry Processor
Southern Hens
11.2020 - 10.2022
- Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
- Maintained a clean work environment with regular sanitation of tools and equipment.
- Inspected poultry product for defects and removed defective pieces from conveyor belt.
- Placed poultry on scales to weigh and tag containers with individual package weight and contents.
- Moved finished and packaged product into site refrigeration to prepare for shipment.
- Followed local, state and federal health codes for sanitation, safety and process.
- Participated in routine audits of workstation cleanliness and organization, ensuring compliance with health regulations at all times.
Shift Supervisor
Wendy's
03.2019 - 11.2020
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Education
Clinical Medical Assistant -
Blue Cliff College - Gulfport
Gulfport, MSAssociate Of Applied Arts - General Studies
Pearl River Community College
Hattiesburg, MS05.2023
Skills
- Grooming assistance
- Emotional Support
- Personal Hygiene Assistance
- Housekeeping tasks
- Compassionate Caregiving
- Dressing assistance
- Compassionate patient care
- CPR Certified
- Light Housekeeping
- Meal Preparation
- Direct Patient Care
- Client Transportation
- First aid and safety
- Elderly Care
- Daily living assistance
Timeline
Personal Care Assistant
Helping Hands Nursing Solutions
08.2024 - Current
Shift Supervisor
SUBWAY®Restaurants
07.2023 - 06.2024
Personal Care Assistant
Bellevue Assisted Living Center
03.2022 - 07.2023
Poultry Processor
Southern Hens
11.2020 - 10.2022
Shift Supervisor
Wendy's
03.2019 - 11.2020
Clinical Medical Assistant -
Blue Cliff College - Gulfport
Associate Of Applied Arts - General Studies
Pearl River Community College
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