Deyaline Torres
Summary
- Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
- Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Heart Of Florida Health Centers
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Organized, maintained and updated information in computer databases.
Server
Bamboo Bistro
02.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Vision Center Associate
Walmart Vision Center
01.2022 - 05.2023
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
- Used measuring devices to measure clients' temple length, bridge and eye size, vertex distance, pupillary distance and optical centers of eyes.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Explained benefits and features of available current eyewear to meet patient needs and preferences.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Business Administration And Management
College of Central Florida
Ocala, FL05.2025
High School Diploma -
West Port High School
Ocala, FL05.2022
Skills
- File Organization
- Supply Management
- Customer Service
- Mail Sorting
- Cash Handling
- Office Organization
- Scheduling
- Verbal and Written Communication
- Listening Skills
- Telephone Etiquette
- Guest Engagement
- Food Delivery
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Heart Of Florida Health Centers
05.2023 - Current
Server
Bamboo Bistro
02.2023 - 12.2023
Vision Center Associate
Walmart Vision Center
01.2022 - 05.2023
Associate of Arts - Business Administration And Management
College of Central Florida
High School Diploma -
West Port High School