Deyanira De Gamez

Part-time Saturday & Sunday.

• Part of team that prepares orders for Amazon customers.
• Some of duties may include: Receive and put away inventory. Push utility carts up to 60 pounds
• Get customer orders ready and pack them up. Lift up to 49 pounds
• Use scanners to read bar codes on products.
• View prompts on screens and follow direction for some tasks.
• Ensure product meets quality requirements.
• Reduced order processing time through effective organization and prioritization of tasks.
• Improved warehouse efficiency by streamlining inventory management processes.
• Adhere to strict safety, quality, and fulfillment production standards

• Focus on providing quality service to customers by understanding and recording their needs in personalized way. Facilitate customer management by promptly addressing their queries and requirements.
  Available to make up to 50 calls day to advertise services, quoted without obligation, providing excellent customer service at all times.
  
  • In terms of logistics services, responsible for preparing personalized quotes for courier services and air, sea and land cargo. Create guides, work hand in hand with companies such as DHL, FedEx, UPS, etc. Responsible for handling, transit and delivery of cargo. Registration of PO BOX lockers and shipment tracking, facilitating cargo consolidation.
  Optimized office operations to improve productivity with organized filing systems and task prioritization.
  Increased customer satisfaction by quickly addressing queries and resolving issues professionally. Serve as liaison between clients and suppliers and maintain effective lines of communication. Contributed to successful performance of on-time deliveries by proactively tracking shipments and resolving potential delays.
  
  • Billing and collections management is crucial part of job. Ensure collections process is executed efficiently by sending invoices and statements to customers on time. Closely monitor accounts receivable, minimizing age of overdue accounts.
  Guarantee that clients receive comprehensive and efficient service, from personalized attention to logistical monitoring and collection process.
  Collaborated with sales teams to resolve billing discrepancies and maintain positive customer relationships. Maintained accurate records by constantly updating account information, tracking payments, and reconciling accounts. Effectively communicated with clients about payment needs and maintained up-to-date, detailed and accurate accounting records.

• As a Sales and Administrative Representative for Blinds companies, my role involved various responsibilities:

• SALES MANAGEMENT:

Receive merchandise requirements, generate proforma invoices, process purchase orders and coordinate local shipping and billing. I also follow up on the collection process and provide support in cases of import of merchandise with the customs agent.

• MERCHANDISING PROCESS: I collaborate in the coordination of the installation of displays and organization of products. I visit more than 10 stores per day to provide after-sales service, organizing products and replacing damaged samples. Additionally, I provided information about the competition in the assigned markets and support in in-store training. I send status reports for each market.

• ACCOUNTING/ADMINISTRATIVE PROCESS: I manage the cash closing and issue the closing report of the fiscal machine. I receive, distribute and present relevant documentation. I prepare accounting documentation and help the Finance Manager in the control and payment of services, expenses, payroll and taxes. I maintain updated tax records and necessary legal documentation. I review and prepare invoices from suppliers and services for payment. I generate monthly sales statistics for the store and reconcile sales made with debit or credit cards versus bank transactions. I send monthly account statements to chains in Panama and follow up on collections. I am responsible for inventory control in the store and coordinate the taking of inventory in the storage center located in the Colón Free Zone, Panama.

My role as a Sales and Administrative Representative covers various functions, from sales management and merchandising support to accounting and administrative tasks to ensure the proper functioning and success of the company.

• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Logistics Area: Responsible for coordinating and organizing successful events for clients. From design and planning to execution, take care of all details. Carefully manage budget to ensure success of each event. Supervise and support assembly and disassembly tasks, ensuring that everything is in place for successful party.
• Creative Area: Specialized in creating decorations with balloons. Organize theme parties, create personalized candy tables.
  Creative solutions to overcome unexpected challenges during decorating process.
  Showed attention to detail. Monitor balloon stability and air pressure during all events for optimal performance and safety.
  Efficiently organized workflow to meet tight deadlines, allowing for timely project completion.
  
  Participate in trade shows and conferences to stay up to date on industry developments and forge new connections within field.
  Positive comments from clients about attention to detail, creativity and professionalism prompted creation of second company, with home services, allowing for turnover of more than 100 thousand dollars year.
• Administrative Area: Generate budgets for decoration projects, maintaining profitability without compromising quality. Implement strategies to increase team productivity and promote healthy work environment. Establish strategic alliances with related companies, suppliers and clients. Analyze market and media to develop promotion and sales strategies.

• Ensure compliance with rules and procedures established by organization before making payments.
• Review supplier invoices, compare with purchase order, verify supports before payment.
• Once review is complete, prepare payment request without objections for payment approval.
• Generate technical reports on cases that violate company laws or internal resolutions that present irregularities in administrative process.
• Detect possible irregularities in control process prior to audit based on established procedures, rules and objectives.
• Propose appropriate solutions. Responsible for entering information into computer system for use by senior management.
• Ensure transparency, efficiency and compliance in management of company's accounts payable, contributing to solid and responsible financial management.
• Reduced risk by conducting thorough audits and identifying potential control issues.
• Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
• Collaborate with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Created detailed expense reports to facilitate reimbursement of business expenses incurred.
• Prior control allowed company to save more than 500 thousand bolivars at time.
• Managed and compiled information for outside and internal auditors, establishing trust and maintaining lasting accountability measures