Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deyanira Pabon

Mount Vernon,NY

Summary

Experienced professional with 9 years of expertise in clinical, administrative, and customer service roles. Known for being goal-oriented, positive, and efficient in prioritizing and completing tasks within deadlines. Committed to delivering high-quality results and contributing to team success.

Overview

11
11
years of professional experience

Work History

Patient Navigator-Hospitalist Department

NewYork-Presbyterian Westchester
04.2022 - Current
  • Manage Hospitalist Director Schedule
  • Schedule Hospitalist department weekly and monthly meetings
  • Direct patients inquiries to the appropriate staff
  • Answer incoming calls
  • Educated patients on insurance and healthcare plans
  • Respond to patient concerns and questions
  • Assist patients in scheduling doctor and healthcare appointments.
  • Assist with onboarding of new employees
  • Order lab coats and business cars for physicians
  • Assist Physician Services with obtaining credentialing documents for providers

Patient Navigator-Family Planning

NewYork- Presbyterian Medical Center
01.2021 - 04.2022
  • Gathered and analyzed patient information to determine special program eligibility.
  • Help patient apply for SNAP (food stamps) benefits.
  • Completed WIC Forms
  • Referred patients to jobs, dental services, insurance enrollment agencies, legal assistance, and GED/ESL programs.


Office Assistant-Clinical Genetics

NewYork-Presbyterian Hospital
01.2019 - 01.2021
  • Register patients
  • Answer incoming calls
  • Schedule appointments
  • Sorted mail
  • Obtain referrals
  • Prepare new charts and updated existing charts
  • Submitted charges for office visit
  • Input data into spreadsheets and databases
  • Purchased and maintained office supplies.

Certified Medical Assistant/Front Desk- Clinical Genetics

61st Street Service Corporation, Columbia University Medical Center
04.2017 - 01.2019
  • Manage the front desk, register patients and collect copays
  • Prepare charts
  • Obtain medical records
  • Verify insurance and attached referrals to visits
  • Manage providers schedule/calendar
  • Submit billing charges for office visits
  • Answer high volume of calls, schedule new and follow up appointments
  • Handle incoming faxes and mail
  • Organize office and medical supplies
  • Take patients vital signs


Medical Assistant

Open Door Family Medical Center
10.2014 - 11.2015
  • Worked front desk, answer calls, took messages and transferred calls to the appropriate staff
  • Register patients
  • Performed EKGs, Spirometry, Vision, Hearing
  • Vital signs
  • Managed medical records on EClinicalWorks
  • Performed Phlebotomy
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Associate of Applied Science - Medical Assistant

Monroe College
The Bronx, NY
08.2014

Skills

  • Attention to detail
  • Customer service-oriented
  • Time management
  • Strong verbal communication
  • Knowledge in EPIC EMR
  • Team Player
  • Positive attitude
  • Patient safety
  • Professionalism and ethics
  • Medical terminology

Languages

Spanish

Timeline

Patient Navigator-Hospitalist Department

NewYork-Presbyterian Westchester
04.2022 - Current

Patient Navigator-Family Planning

NewYork- Presbyterian Medical Center
01.2021 - 04.2022

Office Assistant-Clinical Genetics

NewYork-Presbyterian Hospital
01.2019 - 01.2021

Certified Medical Assistant/Front Desk- Clinical Genetics

61st Street Service Corporation, Columbia University Medical Center
04.2017 - 01.2019

Medical Assistant

Open Door Family Medical Center
10.2014 - 11.2015

Associate of Applied Science - Medical Assistant

Monroe College

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