Deyanira Ramirez
Santa Ana,CA
Summary
Motivated and experienced sales leader seeking to leverage organizational, analytical, and field coordination skills as a Field Attendance Admin. Eager to support team success through data accuracy, field communication, and streamlined reporting. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Sales Event Lead
AT&T
Tustin, USA
03.2024 - Current
- Coordinated and booked external events to drive sales opportunities.
- Maintained and distributed fiber sales data, coverage lists, and team reports.
- Established partnerships through local networking and event collaboration.
- Achieved recognition as top event lead for two months in 2025.
- Updated databases with current information to support operations.
- Collaborated effectively with diverse coworkers to meet goals and address product-related challenges.
Assistant Manager / Store Manager
AT&T
San Clemente, USA
01.2022 - 02.2024
- Oversaw store operations, including inventory management and sales team development.
- Implemented performance coaching and team goals to enhance customer retention strategies.
- Supervised daily operations, scheduling shifts, and assigning duties effectively.
- Monitored employee attendance records and managed timekeeping and payroll information.
- Established processes to assess and improve customer satisfaction levels.
- Communicated with customers regularly to gather insights on needs and expectations.
Retail Sales Expert
AT&T
Lake Forest, USA
12.2015 - 01.2020
- Delivered consistent sales results through product knowledge and service excellence.
- Promoted AT&T offerings to meet evolving customer needs.
- Resolved customer disputes professionally while upholding company policy and standards of quality service.
- Greeted customers upon entering store and provided assistance with locating merchandise.
- Participated in merchandising strategies such as markdowns, price changes, promotions.
- Provided excellent customer service by responding quickly to inquiries, complaints, and issues in a timely manner.
Education
Associate in Arts -
Orange Coast College
Costa Mesa, CA06-2025
Skills
- Microsoft Excel and Word
- Salesforce and Canva
- Event planning and coordination
- Data tracking and reporting
- Communication skills
- Leadership abilities
- Bilingual: English and Spanish
Languages
Spanish
Full Professional
Timeline
Sales Event Lead
AT&T
03.2024 - Current
Assistant Manager / Store Manager
AT&T
01.2022 - 02.2024
Retail Sales Expert
AT&T
12.2015 - 01.2020
Associate in Arts -
Orange Coast College
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