Deyanna Rauls
Halifax,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Order Selector
Dollar General Distribution Center
South Boston, VA
04.2022 - Current
- Selected merchandise accurately from warehouse inventory for timely distribution.
- Operated pallet jacks and forklifts to move products within the facility.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Inspected products for quality before packing them for shipment to stores.
- Attended company safety meetings to maintain knowledge of new and important information.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Organized stock on shelves according to predetermined sequence.
- Labeled boxes and placed in outbound collection areas.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Customer Service Representative
Faneuil, Dominion Energy, Confroy Blvd
South Boston, VA
05.2020 - 02.2022
- Assisted customers with inquiries regarding energy services and billing issues.
- Educated customers on new energy programs and service offerings available.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Utilized data analytics tools such as Microsoft Excel to track performance metrics over time.
Cook Trainer
Hardee's Restaurant
Southampton, VA
04.2016 - 11.2021
- Trained new cooks on food preparation and cooking techniques.
- Evaluated cook performance and provided constructive feedback regularly.
- Developed training materials to enhance staff skills and knowledge.
- Mentored trainees to ensure they had the skills needed to work independently as a cook.
- Developed systems for tracking employee attendance records during training sessions.
Education
High School Diploma -
Halifax County High School
South Boston, VA05-2018
Skills
- Order picking
- Pallet jack operation
- Forklift operation
- Inventory management
- Quality inspection
- Safety compliance
- Verbal communication
- Communication skills
- Problem solving
- Customer service
- Multitasking and organization
- Microsoft Excel
- Call center operations
Timeline
Order Selector
Dollar General Distribution Center
04.2022 - Current
Customer Service Representative
Faneuil, Dominion Energy, Confroy Blvd
05.2020 - 02.2022
Cook Trainer
Hardee's Restaurant
04.2016 - 11.2021
High School Diploma -
Halifax County High School