Summary
Overview
Work History
Education
Skills
Spanish
Languages
Timeline
Generic

Deyetta Martinez

Mesquite,TX

Summary

Dynamic and detail-oriented professional with extensive experience in medical records management at Prime Diagnostic Imaging. Proven expertise in HIPAA compliance and patient confidentiality, coupled with exceptional communication skills. Successfully improved clean claim submission rates by analyzing denial trends, ensuring efficient processing of medical records and enhancing overall operational efficiency.

Overview

7
7
years of professional experience

Work History

Medical Records Clerk

Prime Diagnostic Imaging
07.2021 - Current
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Documented medical claim actions by completing forms, reports, logs and records.
  • Resolved medical claims by approving or denying documentation, calculating benefit due and initiating payment or composing denial letter.
  • Analyzed denial trends to proactively address recurring issues and improve clean claim submission rates.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • work with denials and copays.

Travel CNA

Girling Home Health
02.2020 - 09.2021
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.

Office Manager

Brighter Tomorrows Consulting
03.2018 - 09.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Wilmer Hutchins
Wilmer, TX

Skills

  • HIPAA compliance
  • Customer service
  • Written and verbal communication
  • File organization
  • Data entry
  • Document scanning
  • Medical terminology understanding
  • Medical records management
  • Paperwork processing
  • Records management
  • Scheduling appointments
  • Medical terminology
  • Payment collection
  • Medical office administration
  • Patient confidentiality
  • Filing systems expertise
  • Insurance eligibility
  • Medical coding

Spanish

speak and write spanish well.

Languages

Spanish
Full Professional

Timeline

Medical Records Clerk

Prime Diagnostic Imaging
07.2021 - Current

Travel CNA

Girling Home Health
02.2020 - 09.2021

Office Manager

Brighter Tomorrows Consulting
03.2018 - 09.2020

Wilmer Hutchins

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Deyetta Martinez