Deylan Mondeel
Towson,MD
Summary
Diligent Software Developer with background in IT studies and practical experience in troubleshooting and network management. Successfully developed and implemented software solutions, enhancing system efficiency. Demonstrated proficiency in coding languages and database management, contributing to streamlined operations.
Overview
5
5
years of professional experience
Work History
Goucher IT Student Manager
Goucher College
08.2024 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Proficient in usage of Microsoft 365 environment including Sharepoint and Power Automate.
- Installed, configured and maintained computer systems and network connections on Windows, Mac, and Linux operating systems.
- Contributed innovative ideas during brainstorming sessions for new product features or enhancements to existing systems.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
Goucher IT Student Worker
Goucher College
02.2022 - 08.2025
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained over 10 new personnel regarding company operations, policies and services.
- Monitored and adjusted sound and lighting levels to optimize 2 live event performances.
- Maintained office PCs, networks and mobile devices.
Pit-master
2Fifty Barbecue
07.2020 - 08.2021
- Monitored grill temperatures throughout service hours to guarantee perfectly cooked meats every time.
- Proactively addressed customer concerns or complaints related to food quality or service, taking appropriate action when necessary.
- Conducted regular equipment maintenance checks, ensuring optimal performance and preventing costly repairs.
- Worked over 5 fifteen hour shifts to ensure photo ready results for Washington Post and other publications articles on the restaurant
Education
Bachelor of Arts - Computer Science
Goucher College
Towson, MD05-2025
Skills
- IT Troubleshooting
- Hardware maintenance
- Python Programming
- Java programming
- Customer Service
- Complex Problem-Solving
- Critical Thinking
- Team Leadership
- Verbal and written communication
Timeline
Goucher IT Student Manager
Goucher College
08.2024 - Current
Goucher IT Student Worker
Goucher College
02.2022 - 08.2025
Pit-master
2Fifty Barbecue
07.2020 - 08.2021
Bachelor of Arts - Computer Science
Goucher College
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