Deyna Rivera-Quinones
Bronx,NY
Summary
Organized Senior Administrative Specialist with 15+ years of experience in the administrative medical field. Excellent typist, collaborator and office coordinator with proven history of reorganizing and optimizing office settings. Dedicated to efficiency and maintaining workflow.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Administrative Specialist
Weill Cornell Medicine Pediatric Chair's Office
New York, NY
10.2022 - Current
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Scheduled and coordinated meetings, appointments and travel arrangements for the chair.
- Worked with finance department to file receipts and reimbursements.
- Prepared agendas and took notes at meetings to archive proceedings.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Maintained office supplies by checking inventory and ordering items.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Senior Medical Secretary
Weill Cornell Medicine-Dermatology
New York, NY
02.2007 - 10.2022
- Direct support to the department Dermatological & Cosmetic Surgeons
- Back up support to the Department Chairman and Operations Administrator
- Responsible for disbursement/reimbursement activities for the Mohs Surgery Unit
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff (Mohs Surgery).
- Schedule and coordinate surgery consultations, surgical and cosmetic procedures, as well as general dermatology appointments
- Coordinate surgical procedures with other departments (i.e oculoplastics and plastic surgery)
- Confirm demographic information, verify insurance, and document visit details in our computerized system
- Screen and field telephone inquiries from patients and referring physician offices
- Follow up on specimens from the Dermatopathology Lab
- Submit Slide request to referring physician’s lab
- Obtain pre-certification/prior authorization from insurance carriers for visits, medications, and procedures
- Prepare and mail correspondence to patients as well as referring physicians
- Follow up with the physician’s malignancy log by scheduling patients for procedure or obtaining documentation of treatment
- Charge entry and editing of charges
- Transfer payments and balances between accounts
- Serve as a liaison between patients and medical staff
- Responsible for organization of Annual Skin Cancer Screening
- Assist the Residency Coordinator in the yearly residency interviews
- Serve as back up support to front and back office
- Assisted in training (front desk, check out and administrative support) of New Hires
Administrative Assistant
Royal, Plumbing Supply Corp
Bronx, NY
12.2002 - 02.2007
- Coordinate pricing of plumbing and heating products
- Handle cash and sales accounts and verification of bills for payment
- Maintain bookkeeping analysis and pricing of products as well as the company filing system
- Coordinate deliveries and dispatch drivers with shipments and expediting orders
- Full support for President of the company on day to day scheduling
Education
Bachelor of Science - Human Services
Boricua College
New York, NY06-2024
HS Diploma -
City As High School
01.1993
Skills
- HIPAA
- Data Management
- Critical thinking
- Training & Development
- Troubleshooting
- Problem resolution
- Multitasking
- Customer service
- Team management
- Organizational skills
- Reliable and trustworthy
References
References: References are available on upon request
Languages
Spanish
Native/ Bilingual
Certification
Proficient in various computer applications (i.e Microsoft Office, EPIC-Superuser), IDX Front Desk,MPV Eligibility System, Billing and Coding training for Dermatology. Floor Fire Warden.
Timeline
Senior Administrative Specialist
Weill Cornell Medicine Pediatric Chair's Office
10.2022 - Current
Senior Medical Secretary
Weill Cornell Medicine-Dermatology
02.2007 - 10.2022
Administrative Assistant
Royal, Plumbing Supply Corp
12.2002 - 02.2007
Bachelor of Science - Human Services
Boricua College
HS Diploma -
City As High School
Proficient in various computer applications (i.e Microsoft Office, EPIC-Superuser), IDX Front Desk,MPV Eligibility System, Billing and Coding training for Dermatology. Floor Fire Warden.
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