Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deyonna Hare

Asbury Park

Summary

Proven track record in enhancing client relationships and project management, notably with Community Options Inc. Excelled in workload management and client satisfaction, achieving significant repeat business. Skilled in safety compliance and deadline adherence, demonstrating exceptional scheduling abilities and a commitment to outstanding service delivery.

Overview

2021
2021
years of professional experience

Work History

Independent Contractor

GrubHub
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Direct Support Professional

Community Options Inc
06.2018 - 09.2020
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.

Parts Delivery Driver

Pdx
04.2015 - 06.2018
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.

Independent Contractor

PCF
11.2010 - 04.2017

Medical Transportation Driver

J&D Medical Transportation
03.2007 - 08.2009
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers in both English and Language.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.

Education

Certified Electronic Systems - Electronic Systems

Lincoln Technical Institute
Union, NJ
06.2009

Certified Electricians Assistance - Electrical, Electronics And Communications Engineering

Hudson Electrical Institute
Jersey City, NJ
02.2007

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Scheduling
  • Project management

Timeline

Direct Support Professional

Community Options Inc
06.2018 - 09.2020

Parts Delivery Driver

Pdx
04.2015 - 06.2018

Independent Contractor

PCF
11.2010 - 04.2017

Medical Transportation Driver

J&D Medical Transportation
03.2007 - 08.2009

Independent Contractor

GrubHub

Certified Electronic Systems - Electronic Systems

Lincoln Technical Institute

Certified Electricians Assistance - Electrical, Electronics And Communications Engineering

Hudson Electrical Institute

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Deyonna Hare