Deyrica Martinez Jankie
Middle Village
Summary
Accomplished Office Manager with a proven track record at Comfort Dental, adept in office administration and customer service. Expertise in financial tracking and organizational skills led to streamlined operations and enhanced productivity. Excelled in staff training and conflict management, significantly improving team efficiency and client satisfaction.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
13
13
years of professional experience
Work History
Office Manager
Comfort Dental
10.2024 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Office Manager
Teeth R Us
01.2022 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Office Manger
Super Smile Corbin Dental
01.2016 - 01.2022
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
Head Dental Assistant
Dr Jack Roth Endodontics & Implantology
01.2012 - 03.2016
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
Education
Bachelor of Science - Nursing
Columbia University
New York, NY04-2009
Associate of Science - LPN
Mildred Elley
Albany, NY07-2008
High School Diploma -
Benjamin Cardozo High School
Queens, NY06-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Credit and collections
- Scheduling
- Conflict management
- Staff hiring
- Operations management
- Employee supervision
- Human resources
- Employee training
- Documentation and control
- Policy implementation
- Workflow optimization
- Training and coaching
- Administrative oversight
- Financial tracking
- Expense reporting
- Team supervision
- Staff training
- Financial accounting
- Meeting planning
- Database administration
- Compliance monitoring
- Workflow planning
- Technical support
- Good judgment
- Professional and courteous
- Team leadership
Languages
Spanish
Full Professional
Timeline
Office Manager
Comfort Dental
10.2024 - 02.2025
Office Manager
Teeth R Us
01.2022 - 03.2024
Office Manger
Super Smile Corbin Dental
01.2016 - 01.2022
Head Dental Assistant
Dr Jack Roth Endodontics & Implantology
01.2012 - 03.2016
Bachelor of Science - Nursing
Columbia University
Associate of Science - LPN
Mildred Elley
High School Diploma -
Benjamin Cardozo High School
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