Deysabel Reynoso
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Payer Specialist
McKesson Health
Scottsdale, AZ
11.2021 - Current
- Processed eligibility and benefits verification and benefit investigation
- Reached out to insurance carriers to obtain prior authorization for coverage of medication
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers
- Verified eligibility and compliance with authorization requirements for service providers.
Medical Assistant
Clear Path Family Health Care
Phoenix, AZ
11.2018 - 06.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- took care of office inventory
Front Desk Receptionist
MVP kids care
Phoenix, AZ
07.2018 - 07.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
Receptionist
Endocrinology of thyroid and diabetes of Arizona
Glendale, AZ
08.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled and confirmed appointments and meetings for senior management team.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Contact lens technician
Americas Best
Phoenix, AZ
01.2015 - 01.2016
- Operated and worked with basic and advanced optical laboratory equipment, tools, supplies and materials.
- Entered prescription data into computer and initiated new contact lens orders.
- Performed multiple concurrent tasks at several different equipment stations and maintained superior job flow.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Crew leader
Healthy Mother Healthy Babies
Phoenix, AZ
01.2007 - 01.2012
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Supervised crew of 5 employees in general maintenance and asphalt patching.
Education
Associate's - Medical SpecialtiesCollege
College America - Phoenix
Phoenix, AZ05.2014
High School Diploma -
Glendale High School
05.2012
Skills
- Inventory Control
- Waste Reduction
- Critical Thinking Skills
- Bilingual (Spanish )
- Quality Production
- Complex Problem-Solving
Timeline
Payer Specialist
McKesson Health
11.2021 - Current
Medical Assistant
Clear Path Family Health Care
11.2018 - 06.2021
Front Desk Receptionist
MVP kids care
07.2018 - 07.2018
Receptionist
Endocrinology of thyroid and diabetes of Arizona
08.2016 - 01.2017
Contact lens technician
Americas Best
01.2015 - 01.2016
Crew leader
Healthy Mother Healthy Babies
01.2007 - 01.2012
Associate's - Medical SpecialtiesCollege
College America - Phoenix
High School Diploma -
Glendale High School
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