Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Deysi Cristel Dominguez

Terrell,TX

Summary

Business professional with extensive experience in strategic financial management and compliance. Proven ability to represent individuals and organizations in taxation matters, including examinations and appeals. Bilingual with strong organizational skills and a commitment to fostering community and business growth. Track record of delivering impactful solutions that enhance operational success.

Overview

18
18
years of professional experience

Work History

Tax Specialist

Go-Go’s Taxes
Terrell, TX
04.2020 - Current
  • Compiled annual reports summarizing all filings submitted throughout the year.
  • Facilitated communication between taxpayers and government agencies to resolve payment issues.
  • Collaborated with accounting staff to ensure timely filing preparations.
  • Conducted research on federal, state, and local regulations to guarantee compliance.
  • Identified potential deductions and credits to lower clients' tax liabilities.
  • Organized source documents essential for tax return preparation.
  • Calculated estimated taxes due or expected refunds accurately.
  • Responded promptly to client inquiries regarding tax matters.

Courier

FedEx
Garland, TX
02.2020 - 02.2025
  • Assessed size, weight, and handling needs of packages for optimal transport coordination.
  • Ensured compliance with federal regulations for hazardous materials transport.
  • Inspected shipments for damages or discrepancies; documented any issues identified.
  • Communicated with customers to schedule delivery times and address inquiries.
  • Maintained accurate records of deliveries, pickups, and shipping documents.
  • Executed loading and unloading of cargo from trucks, vans, and containers as needed.
  • Organized packages to enhance efficiency in delivery routes.
  • Operated company vehicle in accordance with DOT regulations while adhering to traffic laws.

Customer Service

DE MENDEZ LLC
Tyler, Texas
07.2018 - 07.2020
  • Executed cash register operations, ensuring accuracy in transactions and enhancing customer satisfaction.
  • Provided prompt assistance with check cashing to streamline service delivery.
  • Maintained store cleanliness to foster a welcoming shopping environment.
  • Conducted daily register counts to support timely end-of-day deposits.
  • Established best practices for customer service initiatives, improving overall service quality.
  • Trained front-line team members to emphasize customer service excellence and boost ratings.

Cashier

Super One Foods
Tyler, Texas
06.2017 - 01.2018
  • Operated cash register with efficiency and accuracy, processing various payment methods.
  • Resolved customer complaints professionally in alignment with company policy.
  • Assisted customers with inquiries about store policies and procedures.
  • Ensured compliance with safety regulations throughout store environment.
  • Maintained cleanliness of checkout area, including countertops and floors.
  • Organized promotional displays to enhance merchandise visibility and boost sales.
  • Kept records of purchases while ensuring orderly appearance of checkout area.
  • Verified customer eligibility for purchasing age-restricted items.

Administrative Assistant

A-1 Patio
Tyler, Texas
01.2007 - 07.2017
  • Maintained balanced payroll accounts by verifying fund availability.
  • Scheduled appointments between clients, customers, and internal staff for optimal coordination.
  • Developed and organized filing systems for confidential documents, ensuring compliance with protocols.
  • Managed database systems containing customer contact information to enhance accessibility.
  • Coordinated incoming calls, providing information or directing callers to appropriate personnel.
  • Composed letters, memos, reports, and presentations as required by management.
  • Conducted research on various topics per management requests to support decision-making.
  • Oversaw office supplies inventory and placed orders to maintain adequate stock levels.

Education

Some College (No Degree) -

Tyler Junior College
Tyler, Texas

Skills

  • Bilingual communication (Spanish and English)
  • Tax and regulatory compliance
  • Customer service excellence
  • Data analysis and interpretation
  • Attention to detail
  • Effective communication skills
  • Team collaboration
  • Dispute resolution strategies
  • Relationship building

References

  • Aide Magana, 903-520-3790, Aidemangana6@gmail.com
  • Karen Barrios, 903-736-3067
  • Domingo Mendez (El Puente), 903-952-1644, 309 Valentine St, Tyler, TX, 75702
  • Professor Alfonso Ippolito, Tyler Junior College, 903-510-2947, aipp@tjc.edu

Volunteer Experience

CHRISTUS Trinity Mother Frances Health System, Information desk, 903-606-4435, annette.rios@tmfhc.org

Timeline

Tax Specialist

Go-Go’s Taxes
04.2020 - Current

Courier

FedEx
02.2020 - 02.2025

Customer Service

DE MENDEZ LLC
07.2018 - 07.2020

Cashier

Super One Foods
06.2017 - 01.2018

Administrative Assistant

A-1 Patio
01.2007 - 07.2017

Some College (No Degree) -

Tyler Junior College

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