Hi, I’m
Deysi Gomez
Ingeniera Contabilidad y Auditoria
Park Ridge,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
22
years of professional experience
1
Certification
1
Certification
Work History
CORPORACION AZUCARERA COAZUCAR ECUADOR S.A
ASISTENTE ADMINISTRATIVO
08.1998 - 12.2006
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Verified accuracy of business records by consistently updating customer information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Drafted common document templates for use by executives and employees.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
BANCO DEL AUSTRO
EJECUTIVO DE INVERSIONES
01.2011 - 07.2020
Job overview
- Serviced al Cliente
- Cajera
- Dominio de herramientas de microsoft Office
- Evaluación de solicitudes de crédito.
- Colocación de crédito
- Comercialización de productos
- Inversiones
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Applied grades to each loan application based on established criteria to keep institutional risk low.
REGISTRO DE LA PROPIEDAD Y MERCANTIL
TESORERIA - RECAUDACION
01.2009 - 12.2010
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
BANCO NACIONAL DE FOMENTO
ASISTENTE DE CARTERA
01.2007 - 12.2008
Job overview
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
UNIVERSIDAD NACIONAL DE LOJAECUADOR
INGENIERA from CONTABILIDAD Y AUDITORIA
12.2017
INSTITUTO TECNOLOGICO SUPERIOR PANAMERICANORIOBAMBA
TECNICA from SISTEMAS
04.2010
Skills
- Report Creation
- Job Cost Reports
- Sampling Techniques
- Profits and Losses Tracking
- Annual Reports
- MS Office
- Data Entry
- Teamwork and Collaboration
- Clerical Support
Certification
“SENSIBILIZACIÓN AL CAMBIO”
“FACTOR HUMANO” ASESORÍA, MARKETING & RR.HH
ADMINISTRACIÓN/OFICINA
“PREVENCIÓN DE RIESGOS EN EL LAVADO DE ACTIVOS PARA OFICIALES (40 horas) FINANZAS/ BANCA UAF UNIDAD DE ANALISIS FINANCIERO CONSEJO
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EJECUTIVO DE INVERSIONES
BANCO DEL AUSTRO
01.2011 - 07.2020
TESORERIA - RECAUDACION
REGISTRO DE LA PROPIEDAD Y MERCANTIL
01.2009 - 12.2010
ASISTENTE DE CARTERA
BANCO NACIONAL DE FOMENTO
01.2007 - 12.2008
ASISTENTE ADMINISTRATIVO
CORPORACION AZUCARERA COAZUCAR ECUADOR S.A
08.1998 - 12.2006
UNIVERSIDAD NACIONAL DE LOJA
INGENIERA from CONTABILIDAD Y AUDITORIA
INSTITUTO TECNOLOGICO SUPERIOR PANAMERICANO
TECNICA from SISTEMAS
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