Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Interests
Timeline

Deysi Haberer

Behavioral Health Counselor
LA,CA
Price is what you pay. Value is what you get.
Warren Buffett

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Career advancementPaid time offWork from home optionHealthcare benefits401k matchFlexible work hours4-day work weekPaid sick leavePersonal development programs

Summary

Dynamic professional with extensive experience as a General Manager and consultant for multi restaurants, excelling in budget management and team collaboration. Proven track record in enhancing profitability through strategic planning and exceptional customer service. Skilled in project management and maintaining discretion, ensuring operational excellence and client satisfaction in fast-paced environments. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Assistant

Jerry Madison
06.2020 - Current
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Displayed absolute discretion at handling confidential information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Maintained entire family's schedule and organized events.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Preserved patient safety by following safety protocols.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Developed and implemented activities to improve clients' quality of life.
  • Facilitated transportation to and from appointments.
  • Monitored and reported any changes in clients' physical and mental health.
  • Helped clients to maintain independence and quality of life.
  • Assisted clients with physical therapy exercises.
  • Provided emotional support and companionship to clients.

Owner/Operator

A Taste Of Deysi
03.2019 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed day-to-day business operations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

General Manager

Blacksmith Restaurant
03.2017 - 03.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Beverage Director

Paiche Izakaya, Blue Tavern, Mochica Restaurant
03.2006 - 12.2014
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Held beverage area and workers to high standard of cleanliness and service.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Managed and scheduled bartenders and drink servers.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Suggested appetizer and meal pairings with specific drinks.
  • Planned service for special events by developing drink lists and inventories.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Managed bar and wait staff and directed hiring program.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
  • Designed beverage menus.
  • Managed all day-to-day operations within budgeted guidelines.
  • Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
  • Maintained highest standards for beverage quality and service.
  • Complied with health and safety regulations.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Purchased beverage stock and handled all inventory needs.
  • Limited portion sizes and used garnishes to control food costs.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.

Education

High School Diploma -

Metropolitan Skill Center, Los Angeles

No Degree - Business Administration And Management

West Los Angeles College, Culver City, CA

Certificate - Behavioral Heath Counselor

Loyola Marymount University, Los Angeles, CA
12-2025

Skills

  • Database entry
  • Child management
  • Discretion and confidentiality
  • Restaurant experience
  • Coordination skills
  • Project coordination
  • Team collaboration
  • Self-starter
  • Food service background
  • Attention to detail
  • Staff collaboration
  • Extensive vocabulary
  • Business development
  • Staff motivator
  • Multitasking and organization
  • Customer service
  • Customer friendly
  • Strong work ethic
  • Screening calls
  • Hospitality environment
  • Proper phone etiquette
  • Organizing and preparing meetings
  • Menu developing
  • Service oriented
  • Project management
  • Dedicated team player
  • Meticulous attention to detail
  • Invoice processing
  • FLUENT IN SPANISH & ENGLISH
  • Scheduling
  • Client relations
  • Profit enhancement
  • Advanced interpersonal skills
  • Valid Driver's license
  • Event planning
  • Problem resolving
  • Professional phone etiquette
  • Vendor relationship management
  • Fast learning
  • Childcare experience
  • Transporting clients
  • Microsoft office proficiency
  • Human resources management (HRM)
  • Client satisfaction
  • Perform well in high-demand, fast-paced environments

Accomplishments

    Developed and maintained a comprehensive digital filling system, improving document retrieval efficiency. Oversaw the procurement and inventory of office supplies and equipment, negotiating with vendors to achieved low cost saving on annual expenditures.

  • Customer Service - Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.
  • Communication & relationship Management - serced as the primary point of contact tor internal and external stakeholders, building and maintaining positive relationships that enhance collaboration and operational efficiency
  • prepared and formatted detailed reports, presentations, and correspondence with a high degree of accuracy, earning consistent praise for clarity and professionalism.
  • Implemented a new communication protocol for confidential information, which improved security and ensured compliance with the company policies

Certification

  • Behavioral Health Counselor

Languages

Spanish
Professional Working
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows
  • Strategy Games
  • Animal Care
  • Fashion and Style
  • Personal Development and Self-Improvement

Timeline

Personal Assistant - Jerry Madison
06.2020 - Current
Owner/Operator - A Taste Of Deysi
03.2019 - Current
General Manager - Blacksmith Restaurant
03.2017 - 03.2018
Beverage Director - Paiche Izakaya, Blue Tavern, Mochica Restaurant
03.2006 - 12.2014
Metropolitan Skill Center - High School Diploma,
West Los Angeles College - No Degree, Business Administration And Management
Loyola Marymount University - Certificate, Behavioral Heath Counselor

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