Deysi Ornelas
Los Angeles,CA
Summary
Security and safety professional with nearly a decade of experience in maintaining secure environments and ensuring public safety. Outgoing and hard-working, with strong interpersonal and investigative skills, complemented by rapid and precise customer service. Known for professionalism, reliability, and a consistently friendly demeanor. Highly organized with excellent time management abilities, able to remain calm and effective in high-pressure situations. Committed to maintaining a safe, welcoming environment while proactively supporting smooth and efficient operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Safety and Security Officer
Beverly Hilton
Beverly Hills, CA
08.2022 - 04.2025
- Responsible for ensuring the safety and security of guests and team members by patrolling both the interior and perimeter of the property. Duties include identifying potential security risks and safety hazards, responding promptly to emergency situations, and conducting preliminary incident investigations. Responsibilities also include preparing internal investigation reports and maintaining detailed documentation using certified software programs, including Closed Circuit Camera systems, iTrak, Salto, Chargerback, OnQ, On Body Alert, and Hotsoss
Security Officer
Disneyland Resort
Anaheim, CA
07.2019 - 05.2022
- In my role at Disneyland, I was responsible for maintaining a safe and secure environment by actively patrolling park areas, monitoring entrances, and conducting thorough bag checks. I responded swiftly and effectively to emergencies while enforcing security policies in alignment with Disney’s high standards of guest service. My duties required the proficient use of de-escalation techniques and clear, concise incident reporting to manage and mitigate potential security issues. Additionally, I served as a visible deterrent against undesirable behavior, ensuring a safe, welcoming, and memorable experience for both guests and cast members.Complementing my experience in a dynamic theme park setting, my background in hotel security has further honed my skills in surveillance, crisis management, and guest relations. In both environments, I have consistently demonstrated the ability to maintain vigilance and uphold professional service standards, ensuring that every visitor feels secure and well cared for
Security Officer
LA live
Los Angeles, CA
08.2017 - 07.2019
- Conduct hourly location checks by monitoring surveillance cameras and patrolling the property to ensure the safety and security of guests and tenants. Grant access to restricted areas only after verifying proper credentials and identification. Provide relief for officers during their breaks to maintain continuous coverage.During events, perform thorough bag checks and use metal detectors to screen individuals. Respond promptly to any incidents or concerns raised by guests or tenants, ensuring that they receive the necessary support. Additionally, manage road closure ramps and regulate access for authorized vehicles and workers.
Education
High School Diploma -
HIgh School Learning Works Charter School
Los Angeles, CA06-2014
Skills
- surveillance and monitoring
- Risk assessment and mitigation
- access control and visitor
- management
- Incident reporting and documentation
- Emergency response and evacuation procedures
- conflict resolution and deescalating techniques
- Knowledge of security protocols and regulations
- Physical security protocols and regulations
- CCTV operation and monitoring
- First aid and CPR certified
Certification
- First aid and CPR certified
Timeline
Safety and Security Officer
Beverly Hilton
08.2022 - 04.2025
Security Officer
Disneyland Resort
07.2019 - 05.2022
Security Officer
LA live
08.2017 - 07.2019
High School Diploma -
HIgh School Learning Works Charter School
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