Deysi Pacheco

Estimator Duties:

Project Evaluation and Analysis

• Review project plans, specifications, and related documents.
• Understand the scope of work, project requirements, and any special conditions.

Cost Estimation

• Develop detailed cost estimates for materials, labor, equipment, and other project expenses.

Bid Preparation

• Prepare and submit bids or proposals for projects, ensuring accuracy and competitiveness.
• Coordinate with project managers, engineers, and other stakeholders to finalize bids.

Supplier and Vendor Coordination

• Solicit and analyze quotes from suppliers and vendors for materials and services.
• Negotiate pricing and terms with suppliers and vendors.

Communication and Collaboration

• Work closely with project managers, architects, engineers, and clients to clarify project details and requirements.
• Provide support to project teams during the construction phase.

Compliance and Documentation

• Ensure that estimates comply with industry standards, regulations, and client requirements.
• Maintain organized records of estimates, proposals, and related documentation.

Continuous Improvement

• Conducted analysis on completed projects, comparing estimated costs against actual costs, resulting in identification of potential improvements for future estimates.

Assistant to CEO Duties:

• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Processed payroll accurately ensuring all employees were paid on time.
• Kept paperwork updated with internal standards and legal requirements.
• Worked collaboratively with administrative personnel to enhance efficiency in billing, accounts payable, and various financial responsibilities.
• Served as point of contact for vendors, team of supervisors, owning complex and escalated issues.
• Provided customer support via phone and email to address inquiries from staff, customers, and vendors.
• Reconciled accounts and managed documents to facilitate office operations.
• Managed daily workloads by organizing schedules and delegating tasks.
• Coordinated with suppliers to maintain optimal stocking levels and prevent shortages.
• Demonstrated discretion, confidentiality and good judgment in managing C-Level matters.

Office Manager Duties:

• Kept clean, organized and well-stocked workspaces.
• Greeted visitors upon arrival at office and guided them to appropriate meeting locations if required.
• Answered incoming calls and directed them to appropriate personnel or departments.
• Managed daily office operations, including scheduling appointments and meetings.

• Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Managed a high volume of incoming calls and emails, demonstrating strong communication and problem-solving skills
• Coordinated the movement of goods from suppliers to distribution centers, optimizing supply chain efficiency
• Tracked shipments, monitored delivery schedules, and resolved any logistics-related issues in a timely manner
• Implemented cost-saving measures by negotiating favorable freight rates with carriers
• Managed end-to-end order processing, from order entry to fulfillment, ensuring accuracy and timeliness
• Resolved order discrepancies, working closely with vendors and internal teams to maintain order accuracy
• Cultivated and maintained strong relationships with vendors, negotiating terms and resolving issues
• Conducted regular vendor performance reviews, identifying areas for improvement and implementing corrective actions
• Coordinated vendor communication to ensure timely delivery and quality of goods.

• Used scripted and improvised open-ended questions to uncover nature of customer needs, requirements and expectations
• Explained phases of billing, products and services offered
• Leveraged diplomatic and tactful communication to defuse dissatisfaction and quickly resolved complaints with actionable solutions.