Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Deysi Torres Garcia

Anna,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resources position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Licensed Relationship Banker

JPMorgan Chase
03.2020 - Current
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Interviewed customers to obtain information needed for opening new accounts.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Presented new and additional products and services to existing customers.
  • Verified customer identity and reviewed documentation for accuracy.

Manager on Duty

MetroPCS Corporate Store
01.2012 - 04.2017
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Lead Personal Banker

Chase Bank
02.2013 - 03.2015
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Trained new hires on customer service policies and procedures.
  • Cross-sold credit cards, loans and other bank products.
  • Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
  • Developed summaries to assess each client's participation level and determine targets for follow-up plans.

Human Resources Assistant

Collin College
03.2013 - 09.2014


  • Responded to employee inquiries regarding benefits and other HR topics.
  • Assist new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.

Education

Bachelor of Arts - Human Resources Management

The University of Arizona
Arizona City, AZ
10.2021

Associate of Arts -

Collin County Community College District
Plano
06.2020

Skills

  • Employee Motivation
  • Customer Relations
  • High-Volume Environments
  • Risk Management

Accomplishments

  • Supervised team of 12 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed series 6
  • SIE
  • life Insurance

Languages

Spanish
Native or Bilingual

Timeline

Licensed Relationship Banker

JPMorgan Chase
03.2020 - Current

Human Resources Assistant

Collin College
03.2013 - 09.2014

Lead Personal Banker

Chase Bank
02.2013 - 03.2015

Manager on Duty

MetroPCS Corporate Store
01.2012 - 04.2017

Bachelor of Arts - Human Resources Management

The University of Arizona

Associate of Arts -

Collin County Community College District

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