Results-oriented professional with extensive experience in retail, customer service, hospitality, security, and merchandising. Skilled in building positive customer relationships and independently managing tasks in fast-paced environments. Strong communication abilities, supported by a Bachelor’s degree in English, enhance clarity in interactions. Reliability and proactive problem-solving contribute to team success.
Work History
Beer Merchandiser
3 Months
United Beverage | 02.2026 - 05.2026
Drove company vehicles to support retail operations by delivering to retail locations along assigned routes.
Stocked and merchandised beer products from delivery trucks onto store shelves to enhance product visibility.
Maintained attractive product displays and ensured proper product placement to drive customer engagement.
Built positive working relationships with store personnel and managers.
Built positive working relationships with store personnel and managers to facilitate collaboration and support sales efforts.
Restocked shelves, coolers, and displays to maintain product availability and presentation standards.
Rotated beverage inventory using FIFO practices to reduce outdated stock and spoilage.
Built promotional displays and point-of-sale setups aligned with seasonal merchandising plans.
Verified pricing, tags, and signage for accuracy across assigned retail locations.
Security Officer
4 Months
Tyson Fresh Meats | 09.2025 - 01.2026
Monitored facility access to ensure safety and security of premises.
Monitored facility access and maintained site security.
Enforced safety and security procedures to protect personnel and property.
Helped maintain a safe environment for employees and visitors.
Maintained safe environment for employees and visitors through proactive measures.
Monitored facility entrances, verifying employee, visitor, and vendor access credentials.
Patrolled plant grounds, identifying safety hazards and unauthorized activity.
Responded to alarms and security incidents, coordinating appropriate emergency actions.
Documented daily activity logs, incident reports, and shift observations accurately.
Sales Associate
4 Months
Dollar General | 06.2024 - 10.2024
Guided customers through purchases and addressed product inquiries to enhance shopping experience.
Processed transactions accurately at cash registers, ensuring smooth customer checkout.
Stocked merchandise and maintained organized store displays.
Facilitated inventory management and restocked merchandise to maintain product availability.
Maintained store cleanliness and presentation standards.
Front Desk Clerk
5 Months
The W Recreation Center – Wartburg College | 06.2023 - 11.2023
Assisted members and guests with facility services and information to enhance customer satisfaction.
Helped create a welcoming and professional environment for visitors.
Managed front desk operations and addressed customer inquiries to ensure efficient service delivery.
Promoted and processed gym memberships.
Created a welcoming atmosphere for visitors at the facility.
Sales Associate
4 Months
Dollar General | 06.2022 - 10.2022
Provided customer service to support daily store operations and maintain customer satisfaction.
Assisted in daily store operations to maintain efficiency. and cleanliness standards.
Stocked merchandise, rotated inventory, and maintained organized sales floor displays.
Recovered aisles, faced products, and corrected shelf conditions throughout shift.
Unloaded deliveries, sorted freight, and replenished high-demand items efficiently.
Server / Dishwasher
5 Months
Landmark Commons | 09.2019 - 02.2020
Served residents restaurant-style during breakfast and dinner, enhancing dining experience.
Delivered attentive customer service, promptly addressing resident needs for satisfaction.
Assisted with dining room setup and cleanup, ensuring smooth service flow.
Ensured cleanliness and hygiene of dishes to maintain a safe dining experience.
Followed food safety and cleanliness standards.
Education
Bachelor of Arts - English
Wartburg College | Waverly, IA | 05-2025
High School Diploma
West High School | Waterloo, IA | 05-2020
Skills
Merchandising
Beverage Marketing
Inventory Management
Retail Sales
Promotional Campaigns
Route Operations
Logistics Coordination
Cash Handling & POS Systems
Customer Service
Retail Customer Engagement
Loss Prevention Strategies
Team Collaboration
Time Management
Problem Solving
Communication
Quick learner
Merchandising and inventory
Accomplishments
8x all american track and field standout at Wartburg college