Dezarae Gibbons
Phoenix,Az
Summary
Hardworking and reliable customer service representative focused on going above and beyond to support team and serve customers. Trained in customer care. Motivated to continue to learn and grow as customer service professional. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Hello Fresh
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 30 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Child Caregiver
Bella home care
02.2021 - 11.2023
- Cared for client by arriving early each morning and getting him or her ready for the day
- Helped around the house with kitchen clean-ups, general tidying, and family laundry
- Helped child practice good hygiene and provided potty training
- Assisted child in overcoming inappropriate behavior, providing positive guidance and reinforcement
Cashier
Creamistry
04.2020 - 02.2021
- Processed cash register transactions by inputting product costs and giving back change
- Adhered to all cash handling policies and procedures
- Bagged and packaged customer orders and purchases
- Answered questions regarding all products
- Solved complaints by customers and issued credits for returned merchandise
- Greeted all customers and provided prompt and friendly service
- Collected payment for customer purchases
- Operated POS cash register
Sales Associate
Ross dress for less
08.2017 - 04.2020
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions
- Assisted with store recovery to maintain clean and organized sales floor throughout shift
- Welcomed guests and offered quick assistance to handle diverse needs
- Processed returns and exchanges in line with store policies
- Unboxed and restocked merchandise into attractive displays
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills
- Monitored fitting rooms to promptly assist guests with room assignments
- Worked front end gave change to cashiers, take care of breaks and lunches
- Trained new employees on register
Education
High School Diploma -
East side high school
Lancaster, CalSkills
- Hard working
- Dependable
- Patient
- Customer consulting
- Staff training
- Client communication
Timeline
Warehouse Associate
Hello Fresh
11.2023 - Current
Child Caregiver
Bella home care
02.2021 - 11.2023
Cashier
Creamistry
04.2020 - 02.2021
Sales Associate
Ross dress for less
08.2017 - 04.2020
High School Diploma -
East side high school
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