Dezarae Whelchel
Salina
Summary
Results-driven professional with over 15 years of experience in enhancing organizational performance. Proven ability to meet company objectives through consistent and organized practices. Expertise in adapting to dynamic environments and managing pressure effectively. Committed to contributing to business growth and success.
Professional advocate skilled in providing comprehensive support to individuals in crisis. Adept at navigating legal systems, offering emotional support, and connecting clients with essential resources. Strong team collaborator focused on achieving impactful results and adapting to evolving needs. Known for empathy, communication skills, and problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Victims Advocate
Chris's Place-Child Advocacy and Parenting Services
2025 - Current
- Provided crisis intervention and emotional support to victims of crime, ensuring safety and well-being.
- Developed and implemented victim assistance programs, enhancing resource accessibility for diverse populations.
- Collaborated with law enforcement agencies to facilitate communication between victims and legal representatives.
- Conducted needs assessments for victims, tailoring services to individual circumstances and requirements.
- Educated victims on their rights and available resources, promoting empowerment and informed decision-making.
- Provided crisis intervention during emergencies involving clients or local community members who were experiencing trauma related to crime exposure or victimization incidents.
Human Services Specialist
Kansas Department for Children and Families
03.2023 - 08.2024
- Gathered and assessed information to determine eligibility for various benefits.
- Evaluated changes in household circumstances to adjust ongoing eligibility and benefit amounts.
- Investigated potential irregularities proactively, ensuring compliance with regulations.
- Communicated discrepancies effectively to relevant departments and agencies.
- Directed clients to appropriate resources and services based on individual needs.
- Advised families on entitlements including Social Security benefits, Medicaid, Medicare, and food stamps.
Server/Cashier
Robby's Cheesecake
09.2019 - 02.2023
- Uphheld sanitation standards in compliance with health department regulations.
- Accurately processed cash transactions following company procedures.
- Took customer orders promptly and accurately.
- Provided exceptional customer service to enhance satisfaction.
- Checked food quality before serving to customers.
- Assisted in training new servers for operational efficiency.
- Communicated effectively with kitchen staff regarding dietary restrictions and requests.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Front Desk Receptionist
Roselawn Memorial Park
02.2019 - 05.2020
- Created and dated burial cards to assist families during difficult times.
- Developed eulogies for families, providing personalized tributes.
- Hosted funeral services with attention to detail and sensitivity.
- Managed funeral receptions, ensuring a respectful atmosphere.
- Responded promptly to inquiries via phone and email, delivering professional customer service.
- Monitored visitor access control systems by issuing identification badges as needed.
- Greeted guests warmly, fostering a welcoming environment.
- Handled administrative tasks including mail management, filing, and data entry accurately.
General Manager
AJ's at The Alley
07.2017 - 12.2019
- Interview/Hire/onboard/corrective action for direct reports
- Schedule and direct staff in daily work assignments to maximize productivity
- Conduct pre-shift meetings to ensure organizational efficiency
- Resolve concerns to the satisfaction of all involved parties
- Follow/lead the food safety procedures and quality control guidelines for all employees
- Initiate negotiations for vendor contracts
- Optimize profits by controlling food, beverage, and labor costs
- Created Advertisements for new products
Resident Manager
Belmont Management
05.2016 - 06.2018
- Written evictions and motivational payment plans for residents
- Maintain vendor instructions to upkeep property values
- Created advertising to bring more residents
- Assisted with Home Health services
Executive Assistant
Sea Island Resorts Venue
06.2013 - 06.2016
- Interview/Hire/onboard/corrective action for direct reports
- Planned/Supervised events
- Supervised tasks and duties to support functional departments to minimize/resolve issues
- Confer with all staff to coordinate details for décor, food, guest seating, day of arrangements
- Monitor event activities to ensure compliance with applicable regulations and laws
- Scheduled wedding dates and set up wedding accommodations to fit with budget
- Created a seamless event design for a truly personalized experience
Education
Associate's - Business Management
Cloud County Community College
Concordia, KS01.2012
General Education Diploma -
Salina Central High School
Salina, KS01.2010
Skills
- Administrative management
- Restaurant operations management
- Event planning and banquet coordination
- Payroll administration
- Guest services and customer support
- Computer proficiency
- Leadership and team building
- Effective communication skills
- Organizational expertise
- Collaboration and people skills
- Problem-solving and critical thinking
- Client advocacy and case management
- Conflict resolution strategies
- Ethical practice in public assistance programs
- Interviewing and assessment skills
- Policy advocacy and multicultural competence
- Trauma-informed care
- Teamwork
- Client advocacy
Timeline
Human Services Specialist
Kansas Department for Children and Families
03.2023 - 08.2024
Server/Cashier
Robby's Cheesecake
09.2019 - 02.2023
Front Desk Receptionist
Roselawn Memorial Park
02.2019 - 05.2020
General Manager
AJ's at The Alley
07.2017 - 12.2019
Resident Manager
Belmont Management
05.2016 - 06.2018
Executive Assistant
Sea Island Resorts Venue
06.2013 - 06.2016
General Education Diploma -
Salina Central High School
Victims Advocate
Chris's Place-Child Advocacy and Parenting Services
2025 - Current
Associate's - Business Management
Cloud County Community College
References
Available upon request.
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