Dezarius Daniels
Lone Rock,WI
Summary
As an Operation Leader at Schreiber Foods, I lead and manage teams of production workers, ensuring quality, safety, and efficiency standards are met. I also collaborate with sales and customer service departments, providing feedback and support to meet customer needs and expectations.
I have over 6 years of experience in sales and customer service, working with different businesses and industries. I completed a management trainee program at Enterprise, where I learned how to run a branch, practice inside sales, and work closely with senior personnel. I also worked as a commercial outbound sales rep at Infinite Energy, where I demonstrated strategic planning, customer relations, and rapport building skills. I am passionate about delivering excellent service and creating value for customers and stakeholders.
Overview
7
7
years of professional experience
Work History
Operation Leader
Schreiber Foods
Richland Center, WI
08.2023 - Current
- Provided effective mentorship to team members, enabling them to reach their full potential.
- Led cross-functional teams in executing complex projects, driving successful outcomes.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Perform regular quality checks throughout the production process to ensure customer specifications were met.
- Analyze data from monthly productivity reports to identify trends and potential issues with current processes.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Collaborate with management team to develop strategies for improving efficiency in the production area.
- Support safety programs to reduce and eliminate employee injuries.
- Complete production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Cultivates communication among senior managers and our partners to encourage optimal productivity.
MANAGEMENT TRAINEE
Enterprise
Gainesville, FL
12.2020 - 07.2023
- Practice Inside Sales with every customer by offering several protections for each rental car
- Work closely with senior personnel, learning techniques and gaining the knowledge required to run your own Enterprise branch
- Completing all assigned tasks and assisting with day-to-day operations
- Traveling to different offices and participating in daily operations as required.
- Managed employee performance through coaching, goal setting, and day-to-day direction.
- Coached and mentored team members to enhance their performance and productivity.
- Developed and implemented strategies to improve customer service experience.
COMMERCIAL SALES REPRESENTATIVE
Infinite Energy
Gainesville, FL
02.2020 - 11.2020
- Maintained up-to-date knowledge of industry trends and competitive landscape.
- Researched potential clients, identified opportunities for growth, and developed new accounts.
- Drafted proposals outlining product features, benefits, pricing models, and delivery timelines.
- Established strong relationships with clients through ongoing communication and follow-up.
- Cold called potential customers to generate leads.
- Built and maintained pipeline that supported monthly, quarterly and annual goals.
- Identified areas where cost savings could be achieved through improved processes or technologies.
- Developed new leads each day at or above quotas.
SALES ASSOCIATE
Guitar Center
Gainesville, Florida
03.2018 - 05.2019
- Provide sales guidance to associates on the sales floor Manage customer interaction -- maintain a strong individual sales presence by assisting customers to ensure they receive the level of service needed Learning -- continue education to hone product, sales, and leadership skills
- Continual learning through certification and continuing education process Assist with the execution of all tasks to ensure the store is ready to conduct business (e.g
- Replenish displays, filling holes and ensuring displays are functional) Hold 'The Mic' to drive sales when scheduled, acting as a role model for sales productivity and behaviors Ensure price updates are executed and POP standards are maintained in accordance with daily merchandising standard Additional duties as assigned.
STORE MANAGER
Sprint
Gainesville, Florida
10.2017 - 03.2018
- Oversaw sales floor with a practiced eye and dedication to timely customer service
- Consulted with customers to determine requirements and develop effective solutions to meet product, service or account issue needs
- Built a loyal customer base by cultivating and deepening relationships
- Met key performance objectives for sales and customer satisfaction on a consistent basis
- Educated customers about the brand to incite excitement about the company's mission and values.
TRADE MANAGER
Envision LLC
Gainesville, Florida
11.2016 - 11.2017
- Opened a new channel in Gainesville with Sprint Express Managed Inventory of all Serialized and Non-Serialized product
- Trained All new sales associates each quarter
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
- Developed marketing initiatives and leveraged networking referrals to promote business development
- Performed initial client assessment and analysis to begin research process
- Produced ad hoc reports and documents for senior team members on a weekly basis
- Analyzed departmental documents for appropriate distribution and filing
- Communicated with vendors regarding back order availability, future inventory and special orders
- Stayed up-to-date on changing product specs and prices and accurately updated display signage
- Safely loaded and unloaded boxes of merchandise weighing as much as 75 pounds
- Maintained established merchandising standards, including window, sales floor and promotional displays.
FINANCIAL REPRESENTATIVE INTERN
Northwestern Mutual
Gainesville, FL
11.2016 - 10.2017
- As a Financial Representative , I provided expert guidance and innovative solutions to help meet each clients financial goal and objectives to develop a plan that would provide security through each stage in life
- Through Northwestern Mutual I offered exclusive access to insurance products from a Fortune 500 Company
- Power of 10
Education
Business and Organizational Leadership Business -
VALENCIA COLLEGE
12.2020
Skills
- Customer service
- Problem-solving
- Microsoft office
- Data entry
- Customer care
- Customer Relations
- Operations Management
- Strategic Planning
- Staff Management
- Appointment Scheduling
- Analysis Skills
- Data Collection
- Consultative Selling
- Marketing
- Ad
- Merchandising
- Business development
- Excel
- Cold Calling
- Powerpoint
- Clients
- Window
- Client
- Networking
- Customer satisfaction
- Quantitative analysis
- Express
- Research
- Delivery
- Sales Direction
- Selling
- English
- Sales Experience
- Filing
- Scheduling
- Filling
- Financial
- Strategic
- Planning
- Time Management
- Functional
- Insurance
- Inventory
- Investments
- Leadership
- Skills
- KPI Tracking
- Employee Development
- Data Management
- Schedule Management
- Resource Allocation
- Inventory Management
- Performance Improvement
- Department Oversight
- Cross-Functional Team Management
- Management Team Building
- Performance Evaluations
- Business Development
- Financial Planning
- Training Management
- Customer Service
- Employee Motivation
- Records Organization and Management
- Performance Improvements
Personal Information
Title: Associate Regional Operations Manager
References
References available upon request
Timeline
Operation Leader
Schreiber Foods
08.2023 - Current
MANAGEMENT TRAINEE
Enterprise
12.2020 - 07.2023
COMMERCIAL SALES REPRESENTATIVE
Infinite Energy
02.2020 - 11.2020
SALES ASSOCIATE
Guitar Center
03.2018 - 05.2019
STORE MANAGER
Sprint
10.2017 - 03.2018
TRADE MANAGER
Envision LLC
11.2016 - 11.2017
FINANCIAL REPRESENTATIVE INTERN
Northwestern Mutual
11.2016 - 10.2017
Business and Organizational Leadership Business -
VALENCIA COLLEGE