Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dezbah Tafoya

Durango,CO

Summary

Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. I value productivity. and completing tasks to meet common goals. I prioritize customer satisfaction and service.

Overview

3
3
years of professional experience

Work History

Team Member

Grassburger
01.2023 - Current
  • Provide customer service by taking orders, answering questions, and making milkshakes
  • Kept the front of house clean by wiping tables, sweeping, taking out trash, collecting dirty dishes, and refilling sauces and napkins.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.

Host

Applebee's
08.2022 - 11.2022
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Completed daily side work and opening and closing duties.

Customer Service Representative

Dominos
03.2022 - 05.2022
  • Follow recipes and cooked pizzas, wings, and all menu items
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Restocked supplies and food as needed.
  • Operated register to process payments and collect cash payment for order totals.

Barista

Durango Joes
08.2021 - 11.2021
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Project Assistant

Coalition to Stop Violence Against Native Woman
01.2021 - 06.2021
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Help plan and execute online zoom training.
  • Make spreadsheets and pick up online orders.
  • Organize and maintain a clean office area.
  • Provide support to all staff with anything they need.
  • Completed multiple tasks simultaneously to optimize project completion.

Dog Caretaker

Doggie Den
01.2021 - 06.2021
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Gave medication to pets following guidelines from owners.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Followed pet care instructions for dietary needs and medication regimens.

Production Staff

World Central Kitchen
07.2020 - 12.2020
  • Bagged, organized dry and produce foods, made boxes, worked on the assembly line to put food in boxes, cleaned facilities, and took inventory.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Inspected and adjusted work performed to meet expectations.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Made sure that products were produced on time and are of good quality.

Courtesy Clerk

Safeway
05.2020 - 07.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Bachelor of Arts - Accounting

Fort Lewis College
Durango, CO
05.2025

High School Diploma -

Window Rock High School
Fort Defiance, AZ
05.2019

Skills

  • Cash Handling
  • Equipment Operation
  • Customer Service
  • Workplace Safety
  • Complaint Resolution
  • Attention to Detail

Timeline

Team Member

Grassburger
01.2023 - Current

Host

Applebee's
08.2022 - 11.2022

Customer Service Representative

Dominos
03.2022 - 05.2022

Barista

Durango Joes
08.2021 - 11.2021

Project Assistant

Coalition to Stop Violence Against Native Woman
01.2021 - 06.2021

Dog Caretaker

Doggie Den
01.2021 - 06.2021

Production Staff

World Central Kitchen
07.2020 - 12.2020

Courtesy Clerk

Safeway
05.2020 - 07.2020

Bachelor of Arts - Accounting

Fort Lewis College

High School Diploma -

Window Rock High School

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Dezbah Tafoya