Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEZERAE GARCIA

Humble

Summary

Detail oriented and customer focused administrative professional with extensive experience in vehicle title transfers, vehicle registration, and property tax collection within a government office setting. Proven ability to accurately process complex documentation in compliance with state laws and county regulations. Skilled in handling financial transactions, maintaining precise records, and delivering exceptional service to the public in high-volume environments. Adept at using specialized tax and DMV systems to manage data, verify ownership, process payments, and resolve taxpayer and vehicle owner inquiries efficiently and professionally.

Overview

4
4
years of professional experience

Work History

Deputy Specialist

Annette Ramirez Tax Assessor Collector
03.2023 - Current
  • Reduced processing times by optimizing workflows for document preparation.
  • Maintained compliance with federal, state, and local regulations through diligent oversight of processes involving sensitive information handling and financial transactions.
  • Performed routine data entry and document management.
  • Process title transfers, vehicle registrations, replacement plates along with disabled plates/placards.
  • Assist tax payers in understanding their property tax bills, due dates, and penalties for late payments.
  • Collect and process property tax payments from individuals via cash, check, and credit card payments.
  • Balanced cash drawers daily and reconciled payments with accounting systems to ensure accurate reporting.

Lead Key Holder

Miss A
11.2021 - Current
  • Completed store opening and closing procedures.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Implemented visual merchandising changes according to corporate directives, resulting in an aesthetically pleasing shopping environment.
  • Provided leadership and direction to team members while motivating them to achieve peak performance.
  • Monitored staff performance on the sales floor ensuring that all tasks were completed efficiently.

Education

High School Diploma -

Humble High School
Humble, TX
05.2022

Skills

  • Document preparation
  • Time management
  • Exceptional customer service
  • Multitasking Abilities
  • Payment collection
  • Data entry
  • Financial management
  • Attention to detail

Timeline

Deputy Specialist

Annette Ramirez Tax Assessor Collector
03.2023 - Current

Lead Key Holder

Miss A
11.2021 - Current

High School Diploma -

Humble High School