Years of Culinary Experience
De'Zhanae Cotton
Cook
Newark,NJ
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. As well as an outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
11
11
2
2
years of post-secondary education
7
7
Years of customer service experience
Work History
Administrative Assistant
Cottons pest control
04.2013 - 10.2020
- Collected and processed payments
- Utilized Microsoft Office Suite
- General office administration including scheduling, placing orders and filing
- Maintained office supply inventory
- Carried out receptionist duties such as answering phones and directing customers
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Cook
BroRitos Foodtruck, Mexican Cuisine
Hackensack, NJ
06.2020 - 12.2020
- Operated kitchen appliances, such as Grill, flattop, and deep fryer
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
Line Cook
Red Lobster
12.2019 - 03.2020
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Verified proper portion sizes and consistently attained high food quality standards.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Line Cook
Livingston Bagel
12.2018 - 09.2019
- Salad station, fry station, flat top /Grill, breakfast/brunch cashier , expo, receiver
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot..
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Transitioned between breakfast and lunch service.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Lifted and moved items weighing over 50 pounds using proper lifting techniques.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Operated commercial kitchen equipment and tools.
Line Cook
Cheesecake Factory
01.2017 - 02.2018
- Plate and cook food, fryer, and brunch
- Appetizers, pastas, broil
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Grilled meats and seafood to customer specifications.
- Transitioned between breakfast and lunch service.
- Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
Cook
NutriChefNYC
Newark, NJ
2016.04 - 2016.10
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
- Adhered to procedures in preparing food items.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
- Set heat and humidity temperatures for proof box.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Cashier
Kings Supermarket
10.2013 - 09.2014
- Counted out cash drawers
- Handled refunds
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Learned Dairy and Grocery positions and provided backup at key times.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
Education
Associate of Applied Science - Baking And Pastry Arts
Hudson County Community College
Jersey City, NJ 09.2014 - 08.2016
High School Diploma -
New Jersey Youth Challenge Academy
Burlington County , NJ 04.2013 - 09.2013
Skills
- Cutting Techniques
- Food Plating and Presentation
- Cleaning and Organization
- New Hire Training
- Quality Assurance and Control
- Sous Vide Technique
- Reading Comprehension
- Servsafe Certified
- Institutional and Batch Cooking
- Contemporary Sauce Work
- Critical Thinking
- Developing Menus
- Sauce Preparation
- POS Transactions
- OSHA Regulations Knowledge
- Grill and Broiler Operation
- Dessert Preparation
- Opening and Closing Skills
- French Baking Techniques
- Display Case Arrangement
- Inventory Reporting
- Recipe-Based Cooking
- Stock Rotation (FIFO)
- Dietary Restrictions
- Accurate Scale Operation
- Product Wrapping and Packaging
- Glaze, Icing and Topping Application
- Accurate Money Handling
- Cutting Meat
- Expo and Line Support
- Nutritional Education
- Doordash and Ubereats
- Food Allergy Awareness
- Grocery Shopping
- Different Culinary Techniques
- Recipe Development
- Catering and Events
- High-Volume Environments
- Seafood Preparation
- Fish, Fowl and Poultry Cleaning
- Good Telephone Etiquette
- Google Workspace
- MS Office
- Data Entry
- Typing Proficiency
- Grammar
- Proofreading
- Prioritization
Languages
English
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You can learn many things from children. How much patience you have, for instance.
Franklin P. Adams
Timeline
Cook
BroRitos Foodtruck, Mexican Cuisine
06.2020 - 12.2020
Line Cook
Red Lobster
12.2019 - 03.2020
Line Cook
Livingston Bagel
12.2018 - 09.2019
Line Cook
Cheesecake Factory
01.2017 - 02.2018
Cook
NutriChefNYC
2016.04 - 2016.10
Associate of Applied Science - Baking And Pastry Arts
Hudson County Community College
09.2014 - 08.2016
Cashier
Kings Supermarket
10.2013 - 09.2014
High School Diploma -
New Jersey Youth Challenge Academy
04.2013 - 09.2013
Administrative Assistant
Cottons pest control
04.2013 - 10.2020
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