Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DEZI VEREEN

Alexandria,VA

Summary

Security Clearance: Top-Secret. Observant security professional effective at providing detail-oriented safety and monitoring services for diverse facilities, including some of the most important buildings in the U.S. Capital. Trained in defensive tactics, conflict de-escalation, customer service, and federal professionalism. Works independently and collaboratively to resolve security threats or concerns.

Overview

6
6
years of professional experience

Work History

Department of State Contractor (UPO)

INTERCON SECURITY
Washington, DC
07.2024 - Current
  • Monitored and patrolled assigned areas to detect suspicious activity and unauthorized persons
  • Conducted security checks of personnel, vehicles, equipment, and documents at entry points
  • Responded to alarms and dispatched appropriate personnel to the scene
  • Assisted with evacuation procedures in case of emergency situations
  • Provided escorts for visitors and employees as needed
  • Recorded all relevant information related to incidents on daily logs
  • Enforced safety regulations in order to protect company property and personnel
  • Interacted professionally with customers while providing a high level of customer service
  • Maintained up-to-date knowledge of local laws and ordinances regarding security issues
  • Issued warnings or citations when necessary
  • Inspected buildings periodically for signs of intrusion or damage to property
  • Reviewed surveillance camera footage to ensure proper functioning of equipment and identify potential threats or irregularities
  • Prepared detailed reports concerning all security breaches or violations encountered during patrols
  • Observed surroundings for any suspicious behavior or activities that may compromise safety protocols
  • Analyzed data from security systems such as access control lists, alarm triggers, and video recordings
  • Cooperated with law enforcement agencies during investigations as required
  • Remained alert at all times while on duty in order to respond quickly in an emergency situation
  • Adhered strictly to established policies, procedures, and protocols for maintaining security operations
  • Performed regular maintenance tasks on security systems such as testing door locks and replacing batteries
  • Provided training sessions for new protection officers on security protocols and procedures
  • Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property
  • Monitored and supervised customer's activities in store to detect signs of attempted theft
  • Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives
  • Designed, implemented, and maintained security systems and controls
  • Protected secure data files and regulated access
  • Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.

Manager on Duty

MANPOWERGROUP
Alexandria, VA
01.2024 - 04.2024
  • Manage operations at the Torpedo Factory Art Center ensuring compliance with safety regulations and delivering exceptional customer service
  • Led a diverse team in customer service, security, and event coordination, achieving high customer satisfaction and operational efficiency
  • Developed strategies to enhance customer experience and improve operational effectiveness
  • Monitored staff performance and provided feedback to ensure quality customer service
  • Resolved customer complaints in a professional manner
  • Trained new employees on job duties and company policies
  • Maintained inventory levels by ordering supplies as needed
  • Analyzed data from customer surveys and implemented changes accordingly
  • Provided guidance and support to team members when needed
  • Trained new employees on company policies, job duties, and performance expectations
  • Prepared and presented reports on team performance, challenges, and achievements to senior management
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing
  • Implemented new operational procedures, increasing efficiency
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Online Curator

MARYMOUNT UNIVERSITY
Arlington, VA
02.2023 - 01.2024
  • Curated exhibits and managed art gallery operations including artist relations and exhibition scheduling
  • Insured high levels of customer satisfaction through knowledgeable and friendly service
  • Implemented operational improvements based on data analysis and customer feedback
  • Developed and implemented educational programs related to the collections in the museum
  • Conducted research to identify, appraise, and acquire new artifacts for the collection
  • Organized and supervised exhibitions of artwork from the museum's permanent collection
  • Prepared grant proposals to fund acquisitions and conservation projects for the museum's collections
  • Coordinated with outside vendors on contracts related to preservation of items in the collection
  • Created digital resources such as audio tours, videos, and interactive displays for visitors to explore collections
  • Assisted in creating catalogs and labels for artwork displayed in galleries
  • Maintained records related to all objects included in the museum's holdings
  • Established relationships with other museums and institutions related to collaborative projects involving shared collections
  • Collaborated with conservators on treatments necessary for preserving fragile artifacts
  • Monitored environmental conditions within galleries and storage areas of the museum
  • Advised curatorial staff members on proper handling techniques when moving pieces within galleries or into storage
  • Conducted interviews with donors interested in contributing objects or funds towards acquiring new items
  • Planned events such as lectures, workshops, symposia, and gallery talks related to exhibitions or specific works of art
  • Compiled information about individual pieces of artwork contained within a collection into an online database
  • Analyzed existing policies relating to accessioning procedures for incoming artifacts
  • Supervised volunteers working on tasks associated with maintaining collections at the museum
  • Drafted documents outlining guidelines for proper care of items contained within a collection
  • Selected exhibition themes and designs while developing exhibit materials
  • Conducted promotions via social media, email and other communication methods to encourage museum attendance
  • Performed basic cleaning and conservation of artifacts
  • Secured talented individuals, performing artists, and musicians to provide engaging entertainment during special events
  • Attended networking and creative events to identify new talent and artistic works in local community
  • Examined and tested acquisitions to authenticate origin, composition and history, as well as assess current value.

Certified Swim Instructor

BRITISH SWIM SCHOOL
Falls Church, VA
11.2021 - 01.2023
  • Instructed students of various ages and abilities, including special needs children, in swim techniques, water safety, and life skills
  • Maintained a safe and engaging learning environment, fostering confidence and skill development
  • Developed individual training programs for each swimmer based on skill level
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement
  • Instructed swimmers on proper etiquette while using the pool facilities
  • Coordinated with other instructors to plan joint training events for multiple branches of the military
  • Counseled students on how best to resolve academic issues or disputes with instructors
  • Communicated regularly with other instructors to ensure consistency across classes at the facility
  • Organized special events such as swim meets, competitions and parties at the pool facility
  • Contributed to nursing assessments, certified nursing assistant training and orientation programs
  • Encouraged open communication between parents and guardians and instructors regarding student's performance in class or at home practice sessions
  • Provided assistance to other instructors when needed
  • Developed and implemented lesson plans for swimmers of all ages and abilities
  • Inspected facilities regularly for any hazards that could be detrimental to swimmers' safety
  • Managed scheduling of riding lessons according to availability of instructors and students
  • Performed maintenance on swimming pools such as cleaning, vacuuming, testing water chemistry and adjusting chemical levels as needed
  • Developed strategies to reduce risk of injury or illness while swimming or engaging in water sports activities
  • Assisted lifeguards with emergency situations such as rescuing swimmers from deep waters or administering first aid when needed
  • Provided support to other instructors within the department
  • Facilitated communication between instructor staff members to ensure consistency of instruction methods across the program
  • Educated swimmers about water safety rules and regulations
  • Rescued swimmers in danger of drowning, responded to other emergencies and performed appropriate follow-up procedures.

Summer Construction Employee

SMART BUILDERS CONSTRUCTION
Alexandria, VA
05.2019 - 08.2021
  • Acted as liaison between foreman and crews
  • Explained and translated work orders in Spanish for understanding and timely completion of work
  • Renovated homes
  • Remediated lead-based paint, mold, and asbestos using established safety protocols for performing hazardous work.

Education

Bachelor of Arts - ART AND DESIGN

MARYMOUNT UNIVERSITY
Arlington, VA
08.2019 - 05/2023

Skills

  • Security
  • Expertise in Lifesaving
  • Adaptability
  • Environmentally aware and committed to sustainability
  • Strong written and verbal communication skills
  • Team leadership and development
  • Customer service excellence
  • Operational management and improvement
  • Strong computer skills
  • Worksite safety
  • Project Management
  • Risk management
  • Threat assessment
  • Incident reporting
  • Project planning
  • Weapons Proficient
  • Language Proficient

Languages

English, Spanish, Portuguese, French

Timeline

Department of State Contractor (UPO)

INTERCON SECURITY
07.2024 - Current

Manager on Duty

MANPOWERGROUP
01.2024 - 04.2024

Online Curator

MARYMOUNT UNIVERSITY
02.2023 - 01.2024

Certified Swim Instructor

BRITISH SWIM SCHOOL
11.2021 - 01.2023

Bachelor of Arts - ART AND DESIGN

MARYMOUNT UNIVERSITY
08.2019 - 05/2023

Summer Construction Employee

SMART BUILDERS CONSTRUCTION
05.2019 - 08.2021