Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dezi Williams

Arbon,ID

Summary

Adept at fostering student motivation and academic success, I leveraged project-based learning and adaptive teaching techniques at In my own home educating of 5 children ages 8-18 to enhance classroom organization and support diverse learning needs. My background in managing sensitive information at Sears showcases my strong time management and problem-solving skills, contributing to a positive and efficient learning environment. Accomplished handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Home Educator

My Family
10.2006 - Current
  • Improved student comprehension by incorporating hands-on activities and group projects into daily lesson plans.
  • Enhanced communication skills among students by implementing interactive discussions and debates in the classroom.
  • Collaborated with fellow educators to share best practices, enhancing overall teaching quality across all subjects.
  • Implemented differentiated instruction techniques to meet the unique learning styles of each student effectively.
  • Supervised extracurricular activities such as field trips or clubs to promote social interaction outside of the formal classroom setting.
  • Prepared students for standardized testing by reviewing key concepts regularly throughout the year.
  • Developed individualized learning plans to accommodate diverse learner needs and promote academic growth.
  • Cultivated critical thinking skills among students through inquiry-based lessons and problem-solving activities.
  • Managed a structured learning environment, establishing clear expectations and routines for optimal productivity.
  • Organized engaging educational events like science fairs or poetry readings to showcase student achievements.
  • Assisted students with special needs through tailored instruction and additional resources to ensure their success in the classroom.

Secretary

09.2005 - 01.2006
  • Reduced patient wait times by prioritizing tasks and delegating responsibilities to other staff members.
  • Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines.
  • Organized patient files and records, ensuring easy access for healthcare providers when needed.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Collaborated closely with medical personnel to provide administrative support during special projects or initiatives as needed.
  • Followed-up and documented patients' condition after surgery or other invasive procedures.
  • Supported medical professionals with the preparation of examination rooms and equipment for patient use.
  • Handled insurance claims processing accurately, minimizing delays in reimbursement and coverage disputes.
  • Improved communication between medical staff and patients through timely and accurate information sharing.

Office Manager

Sears
03.2004 - 08.2005
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Substitute Teacher

Marshvalley School Dist.
01.2005 - 03.2005
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Supervised lunchroom and recess activities.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Receptionist

Bridgeview Estates
05.2002 - 03.2004
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Intern

College Of Southern Idaho Athletic Department
08.2001 - 05.2002
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Medical Receptionist

Oneida Family Clinic
08.2000 - 08.2001
  • Helped patients complete necessary medical forms and documentation.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

No Degree - Computer Graphic Design (229 Points) 93 Credits

College of Southern Idaho
Twin Falls, ID

High School Diploma -

Malad High School
Malad Idaho
05.2001

Skills

  • Classroom Organization
  • Student Motivation
  • Project-based learning
  • Special Needs Support
  • Physical Education
  • Mathematics Instruction
  • Science Education
  • Adaptive Teaching
  • Child Development
  • Special Education Support
  • Academic testing
  • Problem-Solving
  • Positive Learning Environment
  • Time Management

Certification

  • 120 Hours TESOL Certificate course with International Open Academy. Accredited by ICOES.
  • I have completed the Learning Coach Certification program for IHLA

Timeline

Home Educator

My Family
10.2006 - Current

Secretary

09.2005 - 01.2006

Substitute Teacher

Marshvalley School Dist.
01.2005 - 03.2005

Office Manager

Sears
03.2004 - 08.2005

Receptionist

Bridgeview Estates
05.2002 - 03.2004

Intern

College Of Southern Idaho Athletic Department
08.2001 - 05.2002

Medical Receptionist

Oneida Family Clinic
08.2000 - 08.2001

No Degree - Computer Graphic Design (229 Points) 93 Credits

College of Southern Idaho

High School Diploma -

Malad High School

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Dezi Williams