Dezion Chappell-Abbott
Kansas City,MO
Summary
Detail-oriented cashier and warehouse worker known for strong time management and cleaning skills. Committed to maintaining operational excellence and improving customer relations through effective communication and problem-solving.
Dedicated cashier with strong cash handling and customer service skills. Proven ability to resolve inquiries efficiently, ensuring positive shopping experiences.
Results-driven professional with over a decade of experience in customer service and warehouse operations. Skilled in cash handling, training staff, and improving process efficiency, contributing to enhanced customer satisfaction and loyalty.
Overview
14
14
years of professional experience
Work History
Cashier
Aramark
01.2014 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Trained new cashiers on register operations and customer service protocols.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Was A Seasonal Job So only worked when needed or when they had a game.
Warehouse Worker
Amzon
09.2022 - 03.2024
- Maintained accurate inventory records using warehouse management systems.
- Trained new staff on safety protocols and operational procedures.
- Streamlined packaging processes to enhance productivity and reduce waste.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Warehouse Stocker
Amazon
09.2017 - 02.2018
- Operated pallet jacks and forklifts to efficiently move inventory within warehouse.
- Organized stock layout to optimize space utilization and improve retrieval time.
- Conducted regular inventory counts to ensure accuracy and minimize discrepancies.
- Assisted in training new employees on safety protocols and operational procedures.
- Implemented best practices for packaging, reducing damage during shipping processes.
- Compared received packages against shipping documents.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
Housekeeping Room Attendant
Children Mercy Hospital
09.2015 - 03.2016
- Maintained cleanliness and safety standards in patient rooms and common areas.
- Efficiently restocked supplies and equipment to ensure operational readiness.
- Executed deep cleaning procedures according to established infection control protocols.
- Assisted in training new staff on housekeeping best practices and procedures.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Cahsier
Taco Bell Restaurant
05.2011 - 06.2012
- Resolved customer inquiries through multiple channels, ensuring timely and accurate information delivery.
- Assisted in training new team members on customer service protocols and systems usage.
- Documented customer interactions in CRM system to maintain comprehensive support records.
- Collaborated with team to improve response times and enhance overall customer satisfaction ratings.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
High School Diploma -
05-2011
- [Number] GPA
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
- Order taking
- ID verification
- Refund handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Warehouse Worker - Amzon
09.2022 - 03.2024
Warehouse Stocker - Amazon
09.2017 - 02.2018
Housekeeping Room Attendant - Children Mercy Hospital
09.2015 - 03.2016
Cashier - Aramark
01.2014 - 05.2025
Cahsier - Taco Bell Restaurant
05.2011 - 06.2012
J.C. Harmon High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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