DEZIRAE SPAIN
Memphis,TN
Summary
HR MANAGER CAREER ACCOMPLISHMENTS Change Agent focused on organizational transformation by targeting organizational effectiveness, improvement, and development Dynamic Talent Manager offering 8 years progressive career across diverse industries. Proven history of designing and implementing recruitment, training and conflict-resolution initiatives for companies up to 600 employees. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
Overview
6
6
years of professional experience
Work History
Technical Recruiter
RANDSTAD TECHNOLOGIES GROUP
07.2022 - Current
- Worked extensively in ATS: Bullhorn to source profiles, update records and submit highly qualified candidates to clients; making over 50 calls daily; closing 2 candidate offers monthly
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Interviewed candidates using different interview methods and approaches.
- Wrote and posted technical job descriptions
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- Developed and implemented strategies to identify and source technical talent for multiple industries.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Cultivated in-depth understanding of Health Information Technology and Core IT industry trends and hiring desires.
- Sourced and selected applicants for technical positions within company.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
HUMAN RESOURCES PROGRAM MANAGER
YOH, A Day & Zimmermann
08.2021 - 04.2022
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Designed employee surveys to evaluate employee satisfaction.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Motivated employees through special events and incentive programs.
- Developed promotional paths and succession plans.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Processed employee claims involving performance issues and harassment.
Senior Talent Acquisition Manager
Randstad
03.2018 - 08.2021
- Responsible for managing and tracking performance metric for 3 full cycle recruiters and 2 performance specialists, staffing for 200 to 400 positions
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Negotiated contracts and managed budget for recruiting expenses.
- Established consistent language and methodology for talent discussions, development, and succession.
- Completed talent acquisition and management for 400+ internal and external placements.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing on-boarding effectiveness.
- Recruited top talent to maximize profitability.
HUMAN RESOURCE ADMINISTRATOR
Electrolux
08.2017 - 03.2018
- Completed Projects as assigned by HR Director
- Conducted interviews and assisted HR Department with recruitment and selection of over 100 positions bi-weekly
- Conducted new hire orientation/benefits enrollment; explained compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolled both exempt and non-exempt emplyees in specified programs
- Assisted with Daily Headcount report for all permanent and temporary employees using Kronos application
- Administered correspondence of Garnishments, Stay of Garnishments,
- Managed correspondence process for Chapter 13, Child Support Enforcement, and other payroll discrepancies to Corporate
- Maintained record of external non-compliance report
- Created badges for all new employees and give special access upon approval from Management
- Managed payroll and timekeeping to track hours and accurately pay employees
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
- Developed and monitored employee recognition programs
- Conducted performance reviews and provided feedback to managers on employee performance
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Prepared new hire letters, employee contracts, and corporate policies
Education
Master of Science - Human Resources Management And Organization Dev.
Strayer University
Washington, DC12.2019
Bachelor of Arts - Human Resource Management
Tennessee State University
Nashville, TN05.2010
Skills
- Bullhorn Tracking Software
- Hiring and Retention Strategies
- Recruiting Strategy Development
- Human Resources Department Processes
- Benefits Administration
- Conduct Orientations and Training
- Leave of Absence Transitions
- Client Relationship Management
- Offer Negotiations
- Manage Employee Relations
- Equal Employment Opportunity (EEO)
- Records Management
- Time Tracking and Payroll Administration
- Hiring Manager Collaboration
- Boolean Searches
- Maintain Employment Records
- Job Description Creation
- Complaint Handling
- Employment Data Tracking
- IT Recruitment Trends
- KPI Development
Timeline
Technical Recruiter
RANDSTAD TECHNOLOGIES GROUP
07.2022 - Current
HUMAN RESOURCES PROGRAM MANAGER
YOH, A Day & Zimmermann
08.2021 - 04.2022
Senior Talent Acquisition Manager
Randstad
03.2018 - 08.2021
HUMAN RESOURCE ADMINISTRATOR
Electrolux
08.2017 - 03.2018
Master of Science - Human Resources Management And Organization Dev.
Strayer University
Bachelor of Arts - Human Resource Management
Tennessee State University
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