Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
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Dezire Flores

Glendale,AZ

Summary

Proactive employee with extensive experience in maintaining organized, safe work environments and delivering a positive, approachable and accommodating attitude while delivering extraordinary customer service. Recognized for strong problem-solving skills, product knowledge, and ability to train and support colleagues. Brings a commitment to enhancing team performance and fostering positive customer interactions.

Overview

2
2
years of professional experience

Work History

Team Member

Tropical Smoothie Cafe
03.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved 20+ customer complaints in polite and professional manner.

Team Member

Salad And Go
01.2023 - 02.2024
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Increased 100+ sales through effective product placements and persuasive communication skills.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ
05.2024

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Strong Work Ethic
  • Clear Communication
  • Flexible Schedule
  • Leadership Qualities
  • Creativity and Innovation
  • Multitasking
  • Excellent Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

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Timeline

Team Member

Tropical Smoothie Cafe
03.2024 - Current

Team Member

Salad And Go
01.2023 - 02.2024

High School Diploma -

Tolleson Union High School

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Dezire Flores