Desiree Jordan

Skilled cleaning team member bring years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment , handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial buildings bathrooms, work space and customer areas.

• Provided exceptional service to clients, fostering strong relationships and repeat business.
• Followed safety protocols while working, avoiding accidents and injuries.
• Removed safety hazards, soiled items, and trash from customer areas.
• Checked tools and equipment to prevent accidents and injuries.

• Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
• Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
• Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
• Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
• Maintained a safe working environment through proper use of cleaning products and equipment.

• Conducted client rounds to check on residents.
• Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
• Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.