DEZIREE STEVIE STRANG

Duties, Accomplishments and Related Skills:

• Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
• Hold and maintain a StateFoodSafety Food Protection Manager certification (SERVSAFE).
• Operated a utility cart to transport commercial-sized food carts to designated units.
• Prepared stock for shipment by identifying, pulling, packing, loading, and securing product.
• Supervise a detail up to 45 inmates, observing food items pulled in accordance with FIFO, labeled properly and stored in correct temperatures / shelf settings.
• Conducted regular temperature checks on refrigerators, freezers and dish room.
• Operated a pallet jack to load / unload product going to / coming from our Warehouse.
• Ran consistent inventories on product to ensure nothing was expired and upkeep stock orders.
• Train crews in all phases of preparation, presentation, cleanliness, and timeliness in a restaurant setting.
• Answered phones, take messages, update agendas and prep documents for meetings and events.
• The ability to prepare specialized meals for people with allergies, religious beliefs or medical conditions.
• Created and managed staff schedules using Microsoft Excel.
• In charge of hiring / firing all details, interviewing and upkept employment records.
• Placed orders for supplies with a government credit card.
• Most importantly, maintained safety and security of personnel and the public.
• Worked overtime, holidays and the weekends with little staff.
• Completed all required training in a timely manner with attention to detail.
• Should there be a question or issue, confided in my supervisor with honesty and willingness to learn.
• A first responder to all institutional emergencies to include inmate fights and medical traumas.

Sup.: Rose O’Brien (719-784-9454) Florence, CO

Sup.: Jolene Vandiver (760-486-6926) Lompoc, CA

Sup.: Michael Zilones (815-557-9524) Phoenix, AZ

Duties, Accomplishments and Related Skills:

• Work with Tasting Room staff in ensuring a successful Tasting Room workflow and operation.
• Maintained in-process inventory at work centers by delivering and opening materials and supplies.
• Effective communication, working with frustrated customers regarding errors made, maintaining professionalism and correction to accommodate the customer’s needs.
• Documented product shipment by recording units shipped using the winery’s AMS software.
• Work a flexible schedule to meet the needs of the business, including evening and weekend shifts.
• Resolve guest concerns/complaints using good judgment and professionalism and courtesy.
• Educate members about different clubs, their benefits and review policies and general standards.
• Took orders from customers regarding their wine club membership and completed them in detail.
• Answered and managed winery emails and phone calls, and in person contact.
• Managed inventory of all wines to include packing and loading.
• Maintained inventory by keeping materials and supplies in stock, recording location of inventory, and reporting shortages.
• I attended a tasting where I assisted customers with their wine orders, maintaining a friendly character.
• Assisted upset customers when orders were incorrect or delayed due to shipping. Made sure I always did my best to be positive and helpful.
• Located and packed materials for shipping, working in two separate temperature-controlled warehouses.
• During Quarterly releases, traveled to pack and ship mass quantities of orders averaging above 1,500.
• Worked with UPS and FedEx to create labels, assist in packing procedures and worked with customers when experiencing shipping-related issues.
• Created and managed tasting lists and price sheets.
• Assisted in planning and coordination of tasting room events and large group visits and working those events even if it meant working on scheduled days off.
• Represent winery at outside functions as needed.

Supervisor: Steve Beckmen - Owner (805-688-8664)

Duties, Accomplishments and Related Skills:

• Trained new and senior staff in policy, report writing, use of force regulations and maintaining of their designated housing units.
• Trained female offenders in general food preparations such stocking, labeling and proper sanitation.
• Maintained inventory of tools and supplies for multiple departments such as Food Service and Facilities.
• Pulled orders from inventory, delivered to assigned designations and logged incoming/outgoing products.
• Assisted inmates when they became unmotivated to work or learn new skills.
• Paid attention to detail, observing inmate interactions and body language to confront and address promptly should there be any altercations.
• Worked Intake where I oversaw booking offenders into the jail, working directly alongside the deputy officers and medical staff.
• When orders were received, I met with staff at the back dock to unload supplies and assisted work detail in proper organization and placement of all materials.
• Worked housing units ranging from low security up to high security offenders, ensuring safety was always implemented.

Supervisor: Sgt. Jaci Matlock - (520-705-5627)