Dezmen Riley
Indianapolis,IN
Summary
Looking for a healthy culture that encourages enthusiasm and an outgoing personality. An environment that promotes leadership and encouragement of individuals. A career opportunity that is looking for advancement and development. Operations management, People-focused, Computer Proficient. Training and development, Excels in Customer Service, Sales, and Client Relation. Proficient in organization Reliable and Quick learner.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Regional Manager
Anytime Fitness
Indianapolis, IN
05.2018 - Current
- Managed staff to optimize brand expansion initiative productivity.
- Maximized branch revenue by optimizing daily operations.
- Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
- Analyzed regional market trends to discover new opportunities for growth.
- Transformed region from negative returns to 18% profit.
- Improved individual location efficiency through effective leadership restructure.
- Implemented change management and restructuring strategies, identifying underperforming locations as targets for acquisition.
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Aligned procedures and protocols with changing business demands.
- Mentored and guided general managers on proper processes and methodologies.
Firefighter /EMT
Fishers
Fishers, IN
06.2022 - 12.2024
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Informed and educated local community members about fire prevention and safety.
Sales Consultant
SPRINT STORE
Zionsville, IN
08.2016 - 04.2018
- Welcome new and current customers who where adding a line or upgrading
- Help customers understand and find the best plan for their situations
- Worked with customer service to resolve issues
- Assessed customer needs and responded to questions
- Provided professional and courteous service at all times
- Worked overtime shifts during busy periods
- Cleaned and straightened work area
- Issued receipts for purchases and gifts
- Rotated stock to maintain freshness and organization for incoming inventory
- Updated register logs.
Office Manager
MIDWEST SPORTS & SOCIAL COMPLEX
Indianapolis, IN
08.2015 - 08.2016
- Planned and executed kids camp, volleyball seasons, fast pitch and slow pitch tournaments
- Interviewed and hired applicants
- Open and close park
- Work 15 hour shifts
- Monitored multiple databases to keep track of all company inventory
- Monitored operations of the bar
- Marketed, promoted, and sold spots available for every sport.
Sales Associate
LOWE'S HOME IMPROVEMENT
Indianapolis, IN
11.2015 - 03.2016
- Knowledgeable in various departments
- Walk customer to exact location of product
- Explain difference in product and multiple functions
- Fork lift and order picker operator
- Well trained in safety and security
- Drop off and delivery
- Help load and unload customers product
- Read reports for customer pick up and store transfers.
Front Desk Associate
PLANET FITNESS
Indianapolis, IN
10.2014 - 09.2015
- Work multiple double shifts
- Resolve any issues or answer any questions members may have
- Check in members
- Interact, encourage, and motivate members
- Clean, up keep, and organize the gym twice a shift
- Understand and explain agreements
- Memorize and recite modo
- Operate computers system
- Sale memberships, merchandise, and product
- Give guided and well informed tours
- Follow up with inquiries
- Work with a team.
Sales Associate
DICK'S SPORTING GOODS
Indianapolis, IN
08.2011 - 08.2013
- Assist customers in multiple departments
- Search database for specific inventory
- Aid customers in ordering products that were not in the store
- Work freight on receiving days
- Stay after hours for mass cleaning and planogram movement
- Report to trainings on footwear and sport specifics.
Sales Clerk
HHGREGG
Indianapolis, In
08.2009 - 05.2011
- Operated cash register with proficiency
- Maintained gift certificate documentation
- Help work warehouse when short staffed
- Perform efficiently on Black Friday
- Organize sales aids and main desk at all times
- Know and understand products, policies, and procedures
- Control high volume of phone calls
- Alternate cleaning shifts with other cashiers.
Education
High School Diploma -
Pike High School
Indianapolis, IN05.2013
Associate of Arts - Youth Ministry
Johnson University
Knoxville, TNSkills
- Operations management
- Client-focused
- Computer proficient
- Training and development
- Excel in Customer Service, Sales, and Client Relations
- Proficient in organization
- Reliable
- Quick learner
- Personnel oversight
- Project management
Affiliations
- NFL Heads up Program
- NFL Play 60 Program
- NFL Father Son Camp
- JPD (Junior Player Development)
- HSPD (High School Player Development) Southern Indiana Football Clinic
- MVP Mega Sports Clinics
- 4M (4th Musketeer) Crew Member The Man Cave Society
- Superstart
- CIY (Christ In Youth)
- Pike Basketball
- Pike Football
- Pike Track and Field
Accomplishments
- Advocare No Limits
- Advocare Great Beginnings
- Advocare University
- Advocare King of the Mountain
- Advocare Smokey Mountain Leadership
- Advocare Leadership Summit
- Rookie Award, Advocare
- Second in Recruiting, Advocare
- Top Sales Performer, Sprint
- 5th place in Computer Security ( BPA Leadership conference Award )
- 4th place in Network Administration using Microsoft ( BPA Leadership conference Award )
- 5th place Computer Networking Technology ( BPA Leadership conference Award )
Additional Information
FCA (Fellowship of Christian Athletes) Lebanon Middle School
Campus Life (Zionsville Middle School)
Traders Point Christian Church
- Elementary Team lead
- Student Team lead (Catalyst)
- Connections Team lead
Interests
Working out
Staying active
Playing sports
Hiking
Traveling
Reading
Volunteering
Going to the Lake (water sports)
References
Larry Prater
Advocare
(317) 557-5676
Taylor Warren
Pastor
(937) 689-2612
Taylor@peakcityco.com
Tim Arnold
Anytime Fitness
(317) 847-9804
Kevin Banacka, Manager
Midwest Sports Complex
(317) 695-5058
Officemgr@midwestsportscomplex.com
Certification
- CCNA
Timeline
Firefighter /EMT
Fishers
06.2022 - 12.2024
Regional Manager
Anytime Fitness
05.2018 - Current
Sales Consultant
SPRINT STORE
08.2016 - 04.2018
Sales Associate
LOWE'S HOME IMPROVEMENT
11.2015 - 03.2016
Office Manager
MIDWEST SPORTS & SOCIAL COMPLEX
08.2015 - 08.2016
Front Desk Associate
PLANET FITNESS
10.2014 - 09.2015
Sales Associate
DICK'S SPORTING GOODS
08.2011 - 08.2013
Sales Clerk
HHGREGG
08.2009 - 05.2011
High School Diploma -
Pike High School
Associate of Arts - Youth Ministry
Johnson University
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