Dezmond Stiff
Mentone
Summary
Dynamic professional with a proven track record at Douglas Express Delivery, enhancing customer satisfaction through complex problem-solving and strategic engagement. Skilled in inventory management and relationship building, I excel in fostering cross-functional teamwork and driving performance improvement. Committed to delivering exceptional service while maintaining a flexible schedule.
Overview
1
1
Certification
Work History
Associate
Douglas Express Delivery
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Sales Associate
3v Expansion
2023 - 2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed strong customer ties to enhance repeat purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Facilities Assistant
Nissan Plant
05.2019 - 2022
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
- Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
- Assisted with logistical requirements for events and meetings.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
Education
High School Diploma - Accounting And Finance
Lanier
Jackson, MS05.2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Client engagement
- New hire training
- Product knowledge
- Issue resolution
- MS office
- Data entry
- Customer service orientation
- Order fulfillment
- Inventory management
- Cross-functional teamwork
- Performance improvement
- Management support
- Customer relationship management (CRM)
- Strategy development
- Sales techniques
- Process improvement
- Multiple priorities management
- Production support
- Record and file management
- Policy implementation
- Practice management
- Supporting sales staff
- Project reporting
- Event coordination
- Loss prevention
- Performance evaluations
- Forklift operation
- Result interpretation
- Point of sale operation
- Shipment processing
- Task prioritization
- Meeting scheduling
- Business strategies
- Team cooperation
- Honest and dependable
- Creative thinking
- Reliable and responsible
- Organization
Accomplishments
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result through effectively helping with Task.
- Documented and resolved Issue which led to Results.
Certification
- Area of certification Training - Timeframe
- Licensed Job Title - Timeframe
- Area of certification, Company Name - Timeframe
- Certified Job Title, Company Name - Timeframe
- Area of expertise License - Timeframe
Languages
English
Professional Working
Timeline
Facilities Assistant
Nissan Plant
05.2019 - 2022
Associate
Douglas Express Delivery
Sales Associate
3v Expansion
2023 - 2025
High School Diploma - Accounting And Finance
Lanier
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