Skilled in team leadership, staff development, and significantly improving operational outcomes.
Results-driven production planning professional with strong track record in optimizing production workflows and inventory management. Experienced in coordinating resources, streamlining processes, and ensuring timely delivery of products. Highly effective in team collaboration, adaptable to changing requirements, and focused on achieving operational excellence. Known for effective communication, problem-solving abilities, and continuous improvement development and implementation.
Overview
25
25
years of professional experience
Work History
Operations Manager
Tractor Supply Company Distribution Center
01.2025 - 03.2026
Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
Serve as a key contributor to the business by developing, implementing and sustaining best practices.
Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
Lead team of Supervisors in continuous improvement processes by focusing / root cause analysis and development of counter measures to drive key performance indicators.
Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
Assist in the recruitment efforts of all DC personnel.
Drive workflow in the DC to ensure objectives are met in an efficient manner.
Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members by maintaining compliance, consistency, and taking corrective action when needed.
Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development
Production Planner
Tractor Supply Company Distribution Center
01.2023 - 01.2025
Work directly with production personnel to resolve production scheduling issues and conflicts
Use SAP, Excel, Manhattan, SCI, Sharepoint, Tableau and Power BI to provide relevant information, evaluations, and planning data for production
Employ accurate forecasting to increase efficiency and reduce downtime
Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams
Traveled to multiple network distribution center locations to ensure accuracy and implement process improvements to maximize efficiency and throughput
Operations Supervisor
Tractor Supply Distribution Center
10.2020 - 01.2023
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Operations Manager
Nebraska Book Company
11.2018 - 08.2020
Assisted in refining procedures, defining best practices and correcting reported audit issues
Strengthened operational efficiencies and traceability, developing organization systems for financial records and reports
Developed and led quality management systems, standards and compliance including SOPs, work instructions, distribution center policies, lean improvement programs and enforcement of company and regulatory requirements
Recruited, hired and trained team members and supervisors on application of policies, procedures, metric goals and growth development
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
Monitored and directed all aspects of department operations and 100-member induction team in production, safety, equipment, performance, quality and records management
Cold Storage Supervisor
Nature's Variety
11.2017 - 10.2018
Supervision of daily operations including scheduling, order fulfillment, production supply and tempering controls
Logistics analyst communicating tasks and supply for daily operations and fleet coordination
Interview, hire, train and complete employee evaluations quarterly and annually
Inventory control specialist including daily cycle counts and monitoring of inbound and outbound shipments
Forklift, reach truck, electric pallet jack and scissor lift trainer
Safety Committee and Natures Variety Ignite team member contributing improvements and employee appreciation events
Production Supervisor
Zipline Brewing Co.
12.2016 - 08.2017
Organized daily operations through scheduling and assembly
Training of employees on daily operations
Event coordination and volunteer assistance
Director of keg operations and warehouse distribution
Daily sanitation of equipment utilized during production
Operations Supervisor
WK Kellogg Co.
05.2015 - 12.2016
Supervise, schedule and training development of 30 union employees
Monitor and adjust production processes or equipment for quality and productivity. 20 Automated Guided Vehicles utilized within the operation
Monitored production processes and creating work schedules
Plan and lay out work to meet production and schedule requirements for shipping and receiving
Daily inventory cycle counts to ensure accuracy
Worked with all department managers to implement company's policies and goals
Safety Committee member to provide implementation and support of daily operations
Education
Business Management
Southern New Hampshire University
Hooksett, NH
12-2026
Skills
Natural leader
Distribution center management
Operations management
Superb time management skills
Policies and procedures implementation
Team leadership
Staff management
Project management
Performance evaluations
Budgeting and forecasting
Accomplishments
Strategically involved in the development of a 1.2mm square foot green field start up distribution center with Tractor Supply Company
Created and developed the Safety Committee and Emergency Response Teams in the Maumelle, AR DC that finished top in the network with the lowest OSHA Recordable Incident rate
Trained and mentored more than 50 Supervisors, Interns and Clerks for Tractor Supply Company
Utilization of Microsoft Excel to develop labor tracking spreadsheets and production schedules for Natures Variety, Phenix Research Products, The Filter Shop and Tractor Supply Company.
Five time Supervisor of the month at Tractor Supply Company in Frankfort, NY.
Promoted to Production Planner within the first year at Tractor Supply Company in the Frankfort, NY Distribution Center.
Managed a team of over 50 staff members and robotic order pickers for WK Kellogg Co.
Created Standard Operating Procedures for all operations at Natures Variety, Phenix Research Products and The Filter Shop.