Dezra Weakley
Austin,TX
Summary
Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with French Scratch cuisine, high end banquet kitchens. Cake decorator and designer.
Overseeing, Managing, Ordering Materials for classes and organizing spreadsheets and scheduling delivery deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pastry Chef De Partie
Campus On Lake Austin
04.2022 - Current
- Executed scratch production for breaks, plated desserts and late night bar outlet.
- Maintained production for Pastry and Garde Manger departments.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained well-organized mise en place to keep work consistent.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Cycled menus to keep offerings fresh and interesting for customers.
Materials Manager, Social Media
Austin Community College
06.2023 - Current
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with student demand.
- Managed material flow to multiple semiconductors through out Austin.
- Improved resource allocation to promote efficiency and deadline management.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
Pastry Cook
Lost Pines Hyatt Resort And Spa
05.2020 - 05.2022
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Created new dessert items for seasonal and special events.
- Scaled out and mixed ingredients according to recipes and procedures.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Trained new employees on bakery methods and procedures.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
Lead Baker, Manager
Hey Cupcake!
12.2019 - 03.2021
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Resolved customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Assisted in planning and running promotional events and campaigns.
- Developed recipes for new products and improved existing recipes.
- Produced consistently high-quality baked goods for customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Guest Service Associate
European Wax Center
04.2019 - 05.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Used Millenial to check daily record sheets, guest accounts and available vouchers.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Maintained high level of professionalism and discretion when dealing with guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Education
Associate of Applied Science - Culinary Arts Baking And Pastry
Austin Community College
Austin, TX12.2020
Skills
- Critical Thinking
- Recipe Creation
- Desserts Knowledge
- Managers Food Handlers Certification
- Communication
- People Skills
- Leadership
- Time Management
- Spanish Comprehensive
Accomplishments
Girl Scout Gold Award Recipient
- Built a sustainable community garden and learning center.
Certification
- CNA - Certified Nurse Assistant
- Managers Food Handlers Certification
Timeline
Materials Manager, Social Media
Austin Community College
06.2023 - Current
Pastry Chef De Partie
Campus On Lake Austin
04.2022 - Current
Pastry Cook
Lost Pines Hyatt Resort And Spa
05.2020 - 05.2022
Lead Baker, Manager
Hey Cupcake!
12.2019 - 03.2021
Guest Service Associate
European Wax Center
04.2019 - 05.2020
Associate of Applied Science - Culinary Arts Baking And Pastry
Austin Community College
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