Summary
Overview
Work History
Education
Skills
Timeline
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Dezrah Van

Chula Vista,CA

Summary

Quality-driven Compliance Analyst familiar with tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. With experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

6
6
years of professional experience

Work History

Compliance Analyst

State Of California - RJD
11.2022 - Current
  • Determined licensing eligibility by examining test results and comparing against established structures.
  • Implemented robust monitoring systems to track compliance performance and detect possible areas of concern.
  • Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Contributed to the development of a strong compliance culture within the organization by promoting awareness of relevant rules and guidelines through training sessions and communications campaigns.
  • Responded promptly to inquiries from regulators or other stakeholders regarding company practices, demonstrating transparency and commitment to ethical conduct at all times.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.

Case Manager

St. Madeline Sophie's Center
05.2022 - 10.2022
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Established and maintained relationships with key stakeholders.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Assessed community needs and identified resources for social and community service programs.
  • Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

Special Education Aide

Scholarship Prep Oceanside
02.2022 - 04.2022
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Maintained a safe, clean, and orderly classroom environment conducive to learning by enforcing rules and expectations consistently.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Contributed to the successful integration of students into general education classrooms by implementing inclusion strategies.
  • Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Improved student comprehension by employing various teaching methods and adapting to individual learning needs.

Management Trainee

Enterprise Holdings
10.2019 - 09.2020
  • Established team priorities, maintained schedules and monitored performance.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Participated in strategic planning sessions to contribute valuable insights into company direction and long-term goals.
  • Described product to customers and accurately explained details and care of merchandise.
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.

Receptionist

Mayall Hurley Law Firm
06.2018 - 01.2019
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed conference room schedules to ensure efficient use of space for meetings and other events.
  • Compiled information from files and research to satisfy information requests.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

Bachelor of Science - Criminal Justice

California Coast University
Santa Ana, CA
06.2019

Skills

  • Project Management
  • Facility Inspection
  • Policy Enforcement
  • Data Entry
  • Documentation skills
  • Records Management
  • Data Analysis
  • Policy Development
  • Compliance Monitoring
  • Auditing experience

Timeline

Compliance Analyst

State Of California - RJD
11.2022 - Current

Case Manager

St. Madeline Sophie's Center
05.2022 - 10.2022

Special Education Aide

Scholarship Prep Oceanside
02.2022 - 04.2022

Management Trainee

Enterprise Holdings
10.2019 - 09.2020

Receptionist

Mayall Hurley Law Firm
06.2018 - 01.2019

Bachelor of Science - Criminal Justice

California Coast University

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Dezrah Van