Dezteny Avila Palomo
Cave Creek,AZ
Summary
Seasoned Groomer with extensive experience at many salons, demonstrating exceptional customer service and animal handling expertise. Skilled in maintaining cleanliness and ensuring pet safety while providing excellent customer service. Great organizational skills in scheduling and money handling.
Overview
4
4
years of professional experience
Work History
Groomer
Lone Mountain Pet Grooming
02.2024 - Current
- Provide great customer service to all customers
- Ensure the safety of all pets during their visit by checking for signs of stress or discomfort
- Thoroughly clean each pet to ensure quality services
- Communicate with the customer before and after services to ensure needs are being met for both client and pet
- Handle transactions at the front desk after the completion of each service and keeping the register counted properly
- Answer phone calls and schedule appointments accordingly
Groomer
La Bella Paw Spa
06.2023 - 02.2024
- Provide great customer service to all customers
- Ensure the comfort and safety of each of each pet by checking for signs of stress or discomfort
- Keep a clean and organized environment
- Communicate services before and after visit to ensure needs or being met for both client and pet
- Handle transactions after services and keep register counted correctly
- Answer phone calls and schedule appointments accordingly
Bather/Groomer
Petsmart
01.2022 - 05.2023
- Provide excellent customer service while taking care of customers pets
- Keep a clean and safe environment for all pets during their time in the salon
- Clean pets throughly to ensure quality service
- Watch for any signs of stress in all pets to ensure all pets are comfortable and safe
- Communicate with customer about services before and after visit to ensure satisfaction
- Answer calls and make appointments accordingly
Associate
Firehouse Subs
05.2021 - 12.2021
- Provide great customer service and quality product to all customers
- Keep establishment clean and organized while preparing food safely
- Complete transactions for customers at the register
- Answer phone calls and copy down orders accurately
Education
San Tan Foothills Highschool
San Tan Valley, AZSkills
- Kennel cleaning and sanitation
- Animal handling expertise
- Customer service
- Proper bathing procedures
- Canine CPR
- Teamwork and collaboration
- Patience and empathy
- Pet grooming techniques
- Cleanliness and sanitation
- Phone and email etiquette
Timeline
Groomer
Lone Mountain Pet Grooming
02.2024 - Current
Groomer
La Bella Paw Spa
06.2023 - 02.2024
Bather/Groomer
Petsmart
01.2022 - 05.2023
Associate
Firehouse Subs
05.2021 - 12.2021
San Tan Foothills Highschool