Summary
Overview
Skills
Work History
Education
Generic
Dezzarae Salas

Dezzarae Salas

Corona,CA

Summary

Strong background in leadership and comprehensive experience in front office operations. Adept at managing high-volume environments with efficiency and poise. Known for effective communication skills, strategic problem-solving, organizational abilities, keen attention to detail, and delivering consistent performance under pressure. Collaborative team player focused on achieving results, adapting to changing needs seamlessly, and resolving conflicts promptly. Proficient in scheduling, customer service, cash handling, project management, and administrative support, ensuring smooth daily operations. Proven track record of high satisfaction ratings, excellent multi-tasking aptitude, maintaining accuracy, and enhancing productivity.

Overview

11
11
years of professional experience

Skills

  • Meticulous and Organized
  • Positive and Professional Demeanor
  • Punctual and Reliable
  • Service-oriented Mindset
  • Tech-Savvy
  • Customer/Client Relations
  • Data/Records Input and Management
  • Inventory and Schedule Management
  • Telephone Etiquette
  • Information Protection
  • Performance Improvement

Work History

Cashier

Winstop
11.2024 - Current
  • Welcome customers entering store and provide exceptional customer service.
  • Maintain a clean and organized workspace, ensuring a welcoming environment for customers.
  • Work a flexible schedule and extra shifts to meet business needs.
  • Process transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Build relationships with customers to encourage repeat business.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
  • Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
  • Assist counter staff in packing ready orders and distributing to customers.
  • Prepare food orders accurately and efficiently, adhering to strict quality control standards.

Adoption Coordinator

Right Fit Rescue
06.2023 - Current
  • Coordinate adoption processes, ensuring compliance with legal and organizational standards.
  • Develop and maintain relationships with foster families, enhancing support and communication efforts.
  • Streamline case management protocols to improve efficiency in processing adoption applications.
  • Train staff on best practices for animal care and adoption procedures, fostering knowledge sharing.
  • Lead workshops for potential adopters, promoting responsible pet ownership and matching families with pets effectively.
  • Collaborate with veterinary teams to ensure health assessments are completed prior to adoptions.
  • Coordinate veterinary care, including scheduling appointments and transports.
  • Collaborate with veterinary teams to administer vaccines, microchips, medications and necessary medical care.
  • Assist in training new staff on safety protocols and transportation best practices to ensure animals are clean and free of contaminants.
  • Deliver high-quality grooming services, ensuring comfort and safety for all pets.
  • Reduce stress for anxious pets with gentle handling techniques and calming environments.
  • Develop customized training programs to address individual dog behavior and owner needs.
  • Implement positive reinforcement techniques to enhance obedience and reduce behavioral issues.

Lead Sales Cashier

Vapour Heights
01.2022 - 06.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Utilized organizational skills and attention to detail to organize merchandise to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging and rotated stock and restocked shelves to maintain product availability.
  • Photographed products for online sales and managed inventory
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Personal Shopper

Walmart
08.2020 - 05.2021
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Package Handler

UPS
10.2018 - 04.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Lead Sales Associate

FFC Petshop
05.2015 - 07.2018
  • Assisted customers in product selection, providing expert advice on pet care and nutrition.
  • Assisted in maintaining a well-organized inventory of supplies for animal care needs, ensuring availability of necessary items without overstocking.
  • Delivered exceptional customer service, ensuring high levels of satisfaction and repeat business.
  • Answered customer questions about sizing, accessories, and merchandise for proper animal care.
  • Built trust with clients through consistent reliability, professionalism, and genuine passion for animal care.
  • Enhanced animal care by conducting regular health checks and administering necessary medications.
  • Contributed to the facility's reputation for excellence in animal care by diligently adhering to all established cleaning standards and protocols.
  • Provided daily care for various animal species, ensuring health and well-being.
  • Developed and implemented enrichment activities to promote mental stimulation in animals.
  • Trained new staff on animal handling techniques and safety protocols.
  • Managed feeding schedules, maintaining nutritional standards for diverse dietary needs.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs to provide necessary nutrients.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures to prevent spread of disease and providing proper bedding materials.
  • Prioritized optimal health of all species under care.

Volunteer

Feed the Homeless and Cats in Need
06.2014 - 06.2017
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Education

CPT, CMA, EKG - Diagnostic Services

AUMT Institute
Victorville, CA
11-2023

High School Diploma -

Chaffey High School
Ontario, CA
05.2016

Similar Profiles

CREATE PROFILE