Jacqueline Brooks

Processed online orders efficiently for Walmart.

• Completed safety training and certifications.
• Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
• Resolved guest complaints about service or style.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
• Offered highly skilled and diverse salon services to over 10 daily customers, including cuts, color services and extensions.
• Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.

• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Organized, stored and retrieved files to enhance daily operations and support customer needs.
• Organized all new hire, security and temporary paperwork.
• Routed incoming calls and faxes and drafted detailed messages to expedite response.

• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
• Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
• Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves.
• Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
• Completed safety training and certifications.
• Counted and documented opening and closing cash amounts daily.