Anthony Santagati

• Started as a sales technician at Defenders and promoted to Custom Homes sales rep within 6 months
• Named one of the top 10 first year employees nationally for 2021
• Worked with high profile customers to come up with security solutions for their specific home
• Manage excellent customer relationships
• Self-generate business through unique marketing strategies
• Managed customer escalations
• Identified sales opportunities and acted on leads

• Was responsible for overseeing all other employees to ensure work was being done efficiently and in a cost-efficient manner.
• Maintain positive customer relationships to create a word-of-mouth business known for integrity and quality service.
• Facilitated all business transactions by working with the customer provide quality service at a reasonable price.
• Managed all marketing plays to generate new business by raising awareness of the company's presence through SEO marketing, sparking interest in the company's services and providing a desirable service that customers benefited from.

• Proactively worked to ensure Scott's products were top selling.
• Educated customers on products to facilitate purchasing.
• Coordinated point of purchase displays, cross merchandising promotions and impulse item displays in nine different Home Depot/Lowe's stores in NH/MA.
• Combined strong work ethic, communication and organizational skills, and creativity with a professional appearance to present the product at hand.
• Responsible for consumer support for all Scotts products.

Accomplishments

• In the first year was chosen as one of two merchandisers to work through October.
• Became Lead Merchandiser in second year.
• Responsible for helping train new merchandisers each season.