Jaclyn R. Romeo

Recruitment & Outreach:

Actively seek and identify prospective students by attending college fairs, high school events, and community outreach programs. Develop and execute recruitment strategies to engage a diverse pool of applicants.

Admissions Counseling:

Provide one-on-one advising and support to prospective students, guiding them through the admissions process, including application requirements, deadlines, and financial aid information.

Communication & Relationship Building:

Maintain strong relationships with high schools, community organizations, and other educational institutions to enhance recruitment efforts. Use various communication channels (email, phone, social media, in-person visits) to stay connected with prospective students and their families.

Marketing & Promotion:

Develop and distribute recruitment materials such as brochures, digital content, and newsletters. Coordinate and lead information sessions, campus tours, and recruitment events.

Data Management & Reporting:

Track and analyze recruitment data to assess the effectiveness of recruitment strategies and campaigns. Maintain accurate records of prospective students, applications, and communication logs.

Event Coordination:

Organize and host campus visits, recruitment events, and open houses for prospective students and their families.

Collaboration with Internal Teams:

Work closely with Admissions, Financial Aid, and Student Services teams to ensure smooth transitions for prospective students and to provide accurate and consistent information across departments.

Diversity & Inclusion:

Promote diversity and inclusivity by targeting underrepresented groups and developing strategies to ensure that the recruitment process is accessible to all students.

• Provide administrative support to the Edgewood assistant director and RHD/AHD
• Routes and tracks tasks to administrative and academic service teams
• Schedules for area meeting spaces
• Assists with area student engagement events
• Assists with coordinating student awards and scholarships within the Edgewood
• Support the department's internal control policies and procedures
• Maintain area budget
• Support data collection for the Edgewood
• Support department student organizations
• Supervise student assistants and MRA
• Attend regular college-wide meetings
• Coordinate faculty candidate days by setting up interview schedules
• Arrange for periodic secure shredding of sensitive documents
• Maintain and update the Edgewood supply list for area staff
• Process panther-mart orders

• Coordinate the petition process to include data tracking
• Supervise student assistants
• Inventory and order office supplies as necessary
• Schedule appointments for staff
• Open and close UAC office downtown location
• Center- hybrid

• Provided customer support through email and telephone inquiries
• Managed book of business and set appointments for career service requests
• Utilized social media to target potential customers and gauge market necessity
• Partnered with CEO to ensure all daily tasks were completed
• Promoted a positive work environment and customer service experience
• Remote

• Fielded50+ calls per day addressing customer inquiries and providing product support
• Electronic filing of customer orders and billing
• Respond to email inquiries about order service requests for both internal and external customers
• Assisted customers with any concerns and/or complaints to provide satisfactory resolution while adhering to company policies and procedures