Taylor Hough
Buda,US
Summary
An experienced library staff member with skills in organization, customer service, and managing library resources to enhance the user experience.
Overview
15
15
years of professional experience
Work History
Library Assistant (Hourly)
Austin Community College
05.2024 - Current
- Answered patron questions in-person or by phone regarding library services and resources.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Checked out and checked in materials to support patron circulation needs.
- Utilized computer databases to locate library materials.
- Provided assistance and support to staff in regard to facility maintenance, security, and services.
Public Library Volunteer
Buda Public Library
06.2023 - Current
- Organized and shelved materials according to library standards
- Troubleshot computer issues for patrons seeking access to online resources
- Supported librarians by helping them prepare materials for classes or workshops offered at the library
Library Assistant
Leander ISD
08.2023 - 04.2024
- Oversaw check-in and check-out process of library books and materials at circulation desk
- Conducted inventory of library collections on a regular basis
- Entered and updated patrons' records on computers
- Processed interlibrary loan requests for patrons
- Collaborated with staff members from other departments within the organization on projects related to increasing circulation
- Prepared and maintained displays and displayed cases
- Book processing and repair
Teacher
IDEA Public Schools
08.2022 - 04.2023
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Adapted teaching methods and materials to meet students' varying needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Teacher
BASISed
08.2021 - 06.2022
- Adapted teaching methods and materials to meet students' varying needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Enrichment Programs
Tutor Doctor Lakeway
01.2020 - 07.2021
- Provided individuals and families with information and resources to connect with available programs
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness
- Recruited, trained and oversaw organizational volunteers
- Tracked and reviewed program performance metrics to improve decision-making process
- Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders
- Planned program events, coordinating special guests and volunteers and implementing promotion strategies to garner attention
- Enrolled new members in program, gathering personal information and administering new member survey questions
- Educated customers on special pricing opportunities and company offerings
- Documented conversations with customers to track requests, problems and solutions
- Fielded customer complaints and queries, fast-tracking them for problem resolution
New Hire Specialist
Tutor Doctor Lakeway
01.2020 - 07.2021
- Reviewed referral candidates and contacted qualified individuals to request applications
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates
- Sourced, qualified and conducted screening interviews with job candidates
- Conducted interviews to ensure solid cultural alignment between client and candidate
- Prepared employees for assignments by establishing and conducting orientation and training programs
- Provided insight regarding job duties to optimize productivity
- Supported human resources, controlling resume flow within applicant tracking system
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution
Teacher
BASIS San Antonio Medical Center Campus
08.2017 - 06.2019
- Managed and organized class records and reports
- Engaged students by integrating technology in the classroom
- Organized supplies and art resources to foster creative and welcoming classroom environment
- Explored different avenues of learning with students to help each prepare for later educational environments
- Designed curriculum, lesson plans and instructional materials for classroom teaching
- Taught groups of up to 34 students and provided individual support
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity
Assistant Teacher
Kyle's Bright Beginnings
03.2016 - 06.2017
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
- Developed professional relationships with parents, teachers, directors and therapists
- Maintained student records according to rigorous confidentiality and privacy regulations
Caregiver and Engagement Coordinator
Sodalis Memory Care - San Marcos
12.2013 - 09.2014
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's
- Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds
- Monitored health and well-being of clients and reported significant health changes
- Developed curriculum and activities to increase engagement
Restaurant Hostess
Zingers Bar and Grill
02.2012 - 11.2013
- Answered telephone to provide dining information and take reservations
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
Summer Camp Counselor
Rolly Pollies
05.2011 - 08.2011
- Helped campers build confidence and self-esteem through consistent guidance and mentoring
- Maintained relationships and communicated with camper parents and family members
- Coached campers in various sports and activities to improve skills and promote fun experiences
Store Associate
Hallmark Cards & Gifts
02.2010 - 11.2010
- Stocked, replenished and organized inventory to keep store merchandise fresh
- Engaged positively with each customer, providing professional and polite support for sales and service needs
Education
MASTER OF LIBRARY SCIENCE - LIBRARY SCIENCE
University of North Texas
Denton, TX05-2026
BACHELOR OF ARTS - FINE ARTS AND COMMUNICATION
Texas State University
San Marcos, TX05.2015
Skills
- Library Services
- Customer Communication
- Computer Literacy
- Interlibrary Loan
- Book Processing
- Book Displays
Additional Information - References
Available upon request.
Timeline
Library Assistant (Hourly)
Austin Community College
05.2024 - Current
Library Assistant
Leander ISD
08.2023 - 04.2024
Public Library Volunteer
Buda Public Library
06.2023 - Current
Teacher
IDEA Public Schools
08.2022 - 04.2023
Teacher
BASISed
08.2021 - 06.2022
Enrichment Programs
Tutor Doctor Lakeway
01.2020 - 07.2021
New Hire Specialist
Tutor Doctor Lakeway
01.2020 - 07.2021
Teacher
BASIS San Antonio Medical Center Campus
08.2017 - 06.2019
Assistant Teacher
Kyle's Bright Beginnings
03.2016 - 06.2017
Caregiver and Engagement Coordinator
Sodalis Memory Care - San Marcos
12.2013 - 09.2014
Restaurant Hostess
Zingers Bar and Grill
02.2012 - 11.2013
Summer Camp Counselor
Rolly Pollies
05.2011 - 08.2011
Store Associate
Hallmark Cards & Gifts
02.2010 - 11.2010
BACHELOR OF ARTS - FINE ARTS AND COMMUNICATION
Texas State University
MASTER OF LIBRARY SCIENCE - LIBRARY SCIENCE
University of North Texas
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